I booked this Hotel for 6 older ladies to experience Pidgeon Forge. The Location couldn't be better. The rooms are very nice size and the bathrooms are great. All six of the ladies loved the hotel. Now with six older ladies we had some very picky ladies and they loved it. Great places to sit and talk in the lobby, two fire pits to sit and talk if it is chilly out side. Lots of pools and to use. The keep the buffet clean and refilled. One of our ladies is going to bring her whole family there for a family get together because she loved this place so much. I really and honestly don't feel you will be disappointed if you stay here. The staff is great there is always someone at the front desk which I lliked because I had questions. I can't say enough good things about this place but thank you for doing such a great job.
The bathroom stall still had strands of hair on the wall and floor which I assume belonged to the previous guests!!
The bathroom wall glue used on the joints were yellow- brown and the bathroom surround was cream in color!! The glue applied could be seen oozing on where the back wall panel joins the 2 side wall panels!
My wife and kids enjoyed our stay at the Holiday Inn and Suites Pigeon Forge. The Facilities were very clean and modern. I noticed the pillows and bed felt comfortable and we all slept well. It is in a great location if you have kids being around a lot of things to do. The hotel itself also seemed very kid friendly. We would stay again!
Air wasn't working in one room, and it took most of the night to switch rooms. There was an event during which a physical domestic dispute took place. My kids, 18 to 23, witnessed the bloody mess. We booked 4 rooms for my husband and me and my 4 adult children; hotel seemed frustrated that my children had their own rooms. They're grown. The hotel was getting paid for 4 rooms, plus they had my card for incidentals. I don't see the problem.
But... the location was walkable to the sights. It was a decent hotel. The price was great for the quality.
Prior to booking I was informed check in was 11am and checkout same time. When arriving at 11, I ended up having to wait 4 entire hours. So when you book 2 nights 3 days it’s really only 1 full 24 hours. The resort is pretty over rated to say the least. I won’t be back or recommend it to anyone.
LLoreeann32Everyone was so nice. The employees treated you very nicely. I checked in and went to my room. I found out my door did not close all the way. I would close it, but it would not latch. I went downstairs, and the mantainence man was right there, and he went up with me to fix it. Everything was clean, even the bedding. The bathroom was clean, but when I was getting ready for bed, I saw an ant on the counter in the bathroom. I did not think anything of it and killed it and went to sleep. The next morning, I was getting ready in the bathroom, and I found 2-3 ants on the counter. I killed them, but I was gone all day. I stayed a total of 2 nights. When I came back for the night, I went to bed. The next morning, I took a shower. The water pressure was not good. The hot water and the shower were awesome but could use more pressure. Once again, getting ready for the day and this time, there were ants all over. They were going up the walls on the ceiling. I am not sure if something was spilled on the walls, but it looked like they all were going towards one spot. That's what led me to believe that. So I moved all my things and got ready in the foyer where there was a mirror. I was leaving that morning anyway, so I figured I would tell the staff. So I checked out and told the front desk, she just said ok.” I thought she would take it seriously, but she did not. I stayed in room 411. Very nice room. Just check for ants. The breakfast was free for both days. I was told the owner was giving free vouchers for breakfast. I thought that was awesome. Overall, good stay.
ゲゲスト'Superfirstly', this La Quintas has the most amazing staff; above and beyond assistance, friendly, welcoming, kind and I mean EVERY staff member we encountered from desk to behind the scenes who we passed in the elevator, arriving at work, EVERYONE!!! deep appreciation to staff members, Diamond who literally 'concierged' us in, and was in charge of our floor and, Kumani who lent us an umbrella, Tracy who was so kind when he came to attend to the TV that was in fact working, the Check in staff on the afternoon of the 27th July who gave great advice and the staff member who brought us additional toiletries we required. (edit) one super comfortable pillow out of the 3 on each bed and a firm, comfortable mattress - perfect for us.
Firstly, it was practically, fantastically 10 minutes' walk into Downtown via the John Seigenthaler Pedestrian Bridge for sights over the Cumberland River of Downtown and the Nissan Stadium. It's been modernised compared to La Quintas elsewhere, but do not order the Onion Rings at the bar (horrid)! the 'dry rubbed wings' were great! Otherwise, the bar and seating/lounge area is welcoming, but I never tried the breakfast.
The car park was easily accessible and one of the best prices in the area. All in all, our experience at La Quintas in Nashville, Stadium contributed positively to our overall fantastic short stay and hopefully, building works (no noise) across the way will be complete when we stay again in the future.
Ssherj102This location was easy and accessible to everything The hotel is beautiful. The employee team members we encountered are very kind.
I needed it for my trip. Issue I had was the toilet kept running even after me jiggling the push button. I did talk to the front desk representative. Her name is Jamie and she did send an engineer upstairs. When I return back to my room, it appears to have been corrected however, as soon as you flushed the toilet Continue to run. So I talk to her again and she did tell me that the engineer told her that the mechanism inside I am assuming the ball and chain needed to be changed. Therefore, she suggested or asked if I wanted my room to be switched. Since I did not because I was leaving the next morning, she offered to comp half my stay. When she realized that I booked through a third-party, she told me that she could give me the equivalent in points from Hilton. She also comp the parking fee for my car. All in all, it was a nice visit. I just want to make sure that room 301 issue is rectified because it is extremely annoying when the toilet will not fill and stays in a continuous run mode for hours.