The room was disappointing. We booked a small double, but were given an accessible room instead. The sink was tiny and low down for wheelchair access, but uncomfortable for a 6ft 2 in male! No window so felt a bit claustrophobic. Only 1 coffee sachet between 2 of us. Seemed like the roomwas an after thought. We have stayed here many times and this was the worst room we have had.
Bar and breakfast was fine though.
We stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.
Lovely hotel. Clean, tidy, comfortable. Staff were excellent, one & all.
Conveniently located with a short walk to the station, the shopping centre, a football ground and other such exciting places as 10 pin bowling, cinemas, axe throwing (highly recommended) and crazy golf for adults only!
As a Londoner, I don’t know what I expected of Derby but I’m very glad I made the trip. I have nothing negative to say about the Stewart Hotel, the people of Derby and the fantastic Derby as a whole.
Well worth a visit.
This was a trip for my birthday which was Sunday 26th January we had some requests before we arrived and they forfilled this for us.
We had an early check in on Friday which was plan sailing.
Breakfast on my birthday wasn't the best due to not really having anything left and having to ask for things like bread for toast and milk for cereal. We had to ask for juice plates and also knifes and forks.
Overall the pool was good ( cold) but wasn't overly busy which i like due to suffering with anxiety issues.
The main building was pretty good. Compared to the main building, the rooms besides the courtyard where we lived in were rather basic. Everything was good enough apart from the heating system and toilet. The floor and toilet were pretty freezing. Fortunately, the lady in the reception brought us a small heater. It did help. Also, the flush of the toilet couldn't work properly.
Very wonderful hotel staff. Clean and newly renovated rooms that were very comfortable to stay in. All in all a great stay and will definitely be staying here again if we return.
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8.7/10
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8.4/10
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ゲゲストThe room was disappointing. We booked a small double, but were given an accessible room instead. The sink was tiny and low down for wheelchair access, but uncomfortable for a 6ft 2 in male! No window so felt a bit claustrophobic. Only 1 coffee sachet between 2 of us. Seemed like the roomwas an after thought. We have stayed here many times and this was the worst room we have had.
Bar and breakfast was fine though.
ゲゲストWe stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.
ゲゲストThis was a trip for my birthday which was Sunday 26th January we had some requests before we arrived and they forfilled this for us.
We had an early check in on Friday which was plan sailing.
Breakfast on my birthday wasn't the best due to not really having anything left and having to ask for things like bread for toast and milk for cereal. We had to ask for juice plates and also knifes and forks.
Overall the pool was good ( cold) but wasn't overly busy which i like due to suffering with anxiety issues.
ゲゲストThe hotel itself was very nice. The room was large and comfortable (maybe too warm at times). The room facilities and freebies and bathroom was very nice and felt quite luxury. The hotel is in a natural and beautiful area where you can go hiking around it on trail, and there is a pub next door. The breakfast was lovely with varied choice. The restaurant for dinner was expensive but served great food. Parking wasnt much of an issue which made things easier. All in all a great experience, and the value for money was brilliant. My only downside was that its difficult to travel anywhere without a car from the hotel. No complaints otherwise.
ゲゲストBreakfast is not really included as such. Only the continental buffet. This is cereal, fruits, cereal bars, baked items and a large selection of cakes, including mince pies, which was odd for breakfast. The hot breakfast requires a surcharge to be paid, something I’ve never experienced before. The full English would be best described as part English breakfast, with no sausages, tomatoes, or mushrooms included which is a bit of an insult when you’re paying a surcharge. I can’t fault the service, or anything else, but this felt a bit naughty to be doing.
TTimothy ‘King Tak’ MooreLovely hotel. Clean, tidy, comfortable. Staff were excellent, one & all.
Conveniently located with a short walk to the station, the shopping centre, a football ground and other such exciting places as 10 pin bowling, cinemas, axe throwing (highly recommended) and crazy golf for adults only!
As a Londoner, I don’t know what I expected of Derby but I’m very glad I made the trip. I have nothing negative to say about the Stewart Hotel, the people of Derby and the fantastic Derby as a whole.
Well worth a visit.
ゲゲストThe room was spotless, well-appointed, and offered a perfect mix of comfort and modern amenities. The bed was incredibly comfortable, and I appreciated the little touches like complimentary water, toiletries, and fast Wi-Fi.