We chose Wildes Inn as it is conveniently located just 4 minutes from Bolsover Hospital, where our mother was due to have full knee surgery. We wanted her to be well rested and comfortable, and the Inn truly delivered.
The staff were very friendly, and we were greeted straight away by a young, polite gentleman who made check-in smooth and stress-free. The lobby smelled wonderful and had a spa-like, relaxing atmosphere. The team were also very thoughtful, knowing the reason for our stay, they even offered to arrange takeaway breakfast for us.
We booked an accessible room for our mother, which was spacious, clean, and comfortable. Breakfast was great too. Overall, we were very satisfied with the entire experience.
Our mother was well rested and ready for her surgery. If we pass through again, I would love to try the spa treatments, they certainly look very appealing.
The main building was pretty good. Compared to the main building, the rooms besides the courtyard where we lived in were rather basic. Everything was good enough apart from the heating system and toilet. The floor and toilet were pretty freezing. Fortunately, the lady in the reception brought us a small heater. It did help. Also, the flush of the toilet couldn't work properly.
Myself and my friend were drawn to the Palace Hotel for its competitive price and location - both of which could not be faulted. Very inexpensive and centrally located in Buxton next to the train station and local shops all within a five minute walk easily.
However, without a doubt, you get what you pay for. Whilst the room looked perfectly clean and functional on arrival, both my friend and I awoke after the first night with sore backs. The beds are cheap and unsupportive. The shower is basic and paltry in its water flow. For a one night stay, it’s fine, but don’t expect luxury.
The biggest warning we need to issue pertains to the gym. Unless you are a local Buxton male, you won’t feel comfortable here - I couldn’t use one room as there was loud rowdy discussion between men ongoing in a very confined space which made me feel totally unwelcome. I retreated to a different room, also very small and very unclean, with dirt and dust and flakes surrounding the windows and ripped mats on the floor. See photos attached. My friend used the pool which he also described as dirty and he had to take all of his belongings with him into the sauna as the lockers had no locks or keys, rendering them obsolete. The fact that people pay a monthly membership fee to attend this gym is genuinely astounding.
Overall, cheap, mildly cheerful, suitable for a night or two basic stay but do not expect luxury from this hotel.
Pretty good overall for what we paid. Great location. Room was adequate. Bed was a small double and pillows not amazing but shower was excellent. Overall clean. Service can be a little slow so online check in may be a good option.
Allowed us to check in early, which was a bonus. Breakfast was good but not worth £15, so glad we paid a discount price booking through Trip.com. We chose Holiday Inn over Premier Inn, which are opposite each other, because of the provision of twin beds.
We would definitely stay here again.