Hemos tenido una estancia muy agradable en el hotel. La habitación estaba limpia y cómoda, y el personal fue atento y profesional en todo momento. Todo funcionó correctamente y la experiencia fue positiva.
Como único detalle, el buffet nos pareció algo justo y poco variado.
En general, buena experiencia.
First, parking is valet.. Free... Since parking is next to the building.. 23EUR..
If u have huge luggage... Is a problem.. Need to carry about 15 steps up the stairs., although the staff offer to help.
Room is classic and super, no complaints.
Room windiw view of the cathedral... Holy night
El hotel está muy bien ubicado, a unos pasos de la Catedral. Estuvimos hace algún tiempo y nos gustó mucho, estaba reformado. Esta última vez tengo que mostrar mi decepción. Para llegar a nuestra habitación teníamos que subir o bajar 9 escalones (somos personas mayores y cargados de maletas), el grifo del baño roto, lo comunicamos al llegar y tras 4 días de estancia no lo arreglaron. Si abrías la puerta del baño chocabas con el inodoro. La habitación interior, da a un patio sucio y desagradable
Ubicación perfecta en el centro. Cercano a la zona comercial y de ocio en el Barrio Húmedo. Habitación amplia, limpia y con ventana exterior. Atención perfecta por parte del personal. Se agradece el check out a las 12:00.
Una única pega, la mampara y la ducha en general requieren un poco de mantenimiento y limpieza.
Por lo demás, hotel recomendable.
La experiencia fue buena lo único el desayuno tienen que actualizarse. Leches vegetales que no sea avena, estábamos en semana Santa y pensé que había algún dulce del momento pero lo único que había eran pastas cruasanes una bollería muy industrial
MMichaelAn great hotel and for the quality and the price a bargain. The location is on the corner of the main plaza with the breakfast room over looking the square. Beds and rooms are clean and good quality. Everything is within 10 minutes walk with some very good restaurants a few minutes away.
IIka_EllyVery fancy hotel.
This is a stunning hotel in the heart of Burgos, opposite of the incredible cathedral.
The breakfast area looks like it's a former church. Absolutely beautiful!
The good:
- Spacious room.
- Dogs welcome.
-Organic (and delicious) coffee and tea in the room (Nespresso capsules).
-Breakfast very rich and a lot of choices.
-Underground parking at 20€/night.
The bad:
-35€ for the dogs per night, might be the most expensive I've ever paid for them.
-I had an unpleasant experience with the man working at the breakfast area. He came up to my table and spoke fast and a lot. I understand some Spanish but it was too much. He saw that I didn't understand and said “no comprende” and left. Very rude!
By observing the other tables I understood that he was asking if I wanted to order something from the kitchenand listed all the different options. It would have been nice to do that!
RRaquelVery welcoming staff, bedroom was clean and sofa bed was prepared for my son to sleep in. Good location with easy access by car and parking was available.
LLynnette DawnThere is plenty of car parking spaces on the hotel grounds. The staff were friendly, helpful and could speak very good English which was very used as we do not speak Spanish! The hotel is a beautiful old building which had been modernised with consideration. Our room was extremely clean with a comfortable bed. The shower was adequate for our one night stay. The TV only had a news channel availing English, and the TV was an older style so we could not plug in any additional technology. We ate dinner in the restaurant as it would have been too long a walk in the rain. The food was reasonable and the house wine was very good. The cost of the meal though was very over priced. I would stay here again but maybe not have a meal in the restaurant due only to the price. The restaurant staff were lovely.
Rramon-sanGreat location, good parking, and in general good facilities. Only downside was cleanliness, but I am very particular about that. Found a hair in the bathroom and there was a weird smell sometimes.