O hotel tem uma boa estrutura, roupas de cama deixam a desejar um pouco. Apenas mantas de fleece e nenhum cobertor mais grosso, mesmo solicitando à recepção. O café apesar de bastante variado deixa a desejar em relação à qualidade de alguns itens. Equipe atenciosa e meninas da recepção muito simpáticas, no restaurante comemos uma pizza em uma noite porém a massa parecia mais uma bolacha. Ainda assim considero que o hotel tenha uma boa relação de custo X benefício pelas instalações e o que é praticado na região.
Great hotel definetely more than 3 stars I would say is at least 4 star hotel. Breakfast very various from sweet to savoury, great laundry service left it in the morning at 8 by 7pm clothes were nice and clean. All staff very friendly and they all speak very good English. Thank you!
BOM DIA!
O ATENDIMENTO NA RECEPÇÃO DO CAIO E JHONATAS EXCELENTE!
DOS DEMAIS FUNCIONARIOS OTIMOS!
HORÁRIO DO CAFÉ DA MANHÂ FIZEMOS UMA SUGESTÃO, POIS HORÁRIO DE 08:00 HS FICA TARDE, FALAMOS QUE O IDEAL SERIA PELO MENOS O INÍCIO ÀS 07 HORAS.
AS TOALHAS NA CHEGADA ( SÓ TINHA UMA , TIVE DE PEGAR OUTRA E NÃO TINHA DE ROSTO, DERAAM DE BANHO NO LUGAR ) REGULARES, PRINCIPALMETE NA TROCA , COLOCARAM UMAS TOALHAS BEM RUINS, NÃO TINHA TAPETINHO DE BANHEIRO , TINHAMOS QUE PISAR NO CHÃO COM OS PÉS MOLHADOS.
UM ABRAÇO!
L’hotel è molto comodo e centrale. Il personale è super gentile e disponibile! Siamo contenti di aver trascorso una notte qui e sicuramente saremo contenti di toraci la prossima volta!
匿匿名ユーザーI booked JW Marriott Copacabana because, surprisingly, the price wasn’t much higher than nearby 3–4 star hotels. The location is truly premium, right on Copacabana Beach and the rooftop overlooks the entire beach, which is a huge plus.
My room faced the inside of the building, so I had to keep the curtains closed the whole time for privacy, which made the room quite dark. That said, the room itself was spacious, clean, and comfortable.
Staff were generally nice, but everything felt quite slow check-in, check-out, room service requests, and even housekeeping. Breakfast was good in quality but exactly the same every day. Getting a table in the morning was also frustratingly slow; at one point around 10 people were waiting, and it took about 10 minutes just to be seated.
The rooftop views are amazing, but the design is honestly very awkward and outdated. The pool is at the back with almost no view, when it could easily have been a stunning infinity pool. The bar area felt cheap, and the thick glass panels and wide columns made it hard to enjoy the view or take good photos. The whole rooftop design felt very old-fashioned.
Overall, the hotel feels stuck in time. It’s a bit sad, because with such an incredible location, a modern renovation could easily make this one of the best hotels in the world. For the price I paid, I was still satisfied, but it definitely didn’t feel like a true luxury experience.
ゲゲストWe stayed at Windsor Barra and overall were very satisfied with our experience.
The hotel has an excellent location: a calm and pleasant area with a beautiful coastline, perfect for walking, swimming, and relaxing away from the crowds. The breakfasts were tasty and varied, with fresh products and good organization. The staff were friendly, polite, and professional, always willing to help.
The only downside we noticed — and something worth mentioning — is that the check-in process and any interaction with the front desk took quite a long time. There were frequent queues. Most likely, this was due to the high season during Christmas and New Year holidays.
However, the fact that this period is peak season is well known in advance, so the hotel could have increased the number of front desk staff accordingly. In our view, this was not done sufficiently, which resulted in waiting in line for almost any request at reception.
Aside from this point, the hotel is a very solid choice and works very well for a relaxed stay by the ocean.