ZzedtalibOne reason for choosing Wanda Moments was to see the views of the mountains from the rooftop but it was so so. The mountain view from the room window is awesome.
Another reason is for the Oxygen supply in the room but it was so confusing. We couldn’t understand what the staff is saying. We don’t understand why only one guest get the oxygen supply. The young guys at the reception were not helpful and were hesitant to go up to the room to assist us. Our stay was all in all hectic, going up and down to get assistance.
For tourists from out of China, be warned that the food serving is huge. Rice came in a huge portion, soup in a huge bowl. It was sad to see them go to waste. Perhaps the hotel can tailor the menu down to smaller portions.
ゲゲストReally great hotel.
The staff was super helpful and welcoming.
The room are big, luxury and really comfortable.
I like the bathroom as well.
Big big plus for the breakfast that is really good and got lots of different items.
You have a shuttle bus to go to the ski resort as well that is located at 10 mn by car from the hotel.
The situation is great as well, close from restaurants and shops inside the city center.
5 stars thanks a lot to the hotel staff :)
匿匿名ユーザーGetting to the accommodation is quite an experience and would have been confusing without a local, especially since these details are not available on Trip.com - entry tickets first need to be purchased to access the area. Thereafter, one needs to drive to a pick up point to board a public bus. The public bus will then send passengers to a drop off point where most hotels are located. This hotel had a vehicle to pick guests up from the drop off point but this would not have been known without prior communication with the local guide who was with us. The accommodation also gave us quite a scare when we were en route by telling us that another group had already occupied the rooms we booked - it later turned out that an error had been made on their end. Hotel is located within the self-contained tourist town which has a small provision shop and which is also where the pick up point for another mountain top tour is.
An upgraded room is what is reflected in this review. Otherwise, the actual room - much smaller without many of the amenities, would have been rather pricey. Bed was comfortable but water quality suspect at times. Room has heated flooring instead of air conditioning - it was rather cold (about 8 degrees) in the mornings.
Hotel provides a two-way private bus to see the sunrise on the mountain top, which was a real treat. There was some miscommunication between the bus driver and non-China tourists, which almost resulted in all of us not being picked up after the morning hike. Hotel also has complimentary jackets but this could have been made known.
Breakfast thereafter had a good spread. Booking also came with an afternoon tea, which the hotel staff gave discretion to be used at any time - for all drinks below 50 RMB. Also came with some nuts and mango cake.
A decent stay overall albeit with some hiccups.