we went last year to this hotel and found it excellent but this time it did not feel as good. Firstly the bedroom very small and the window did not stay open when we told the maid she must have known about it because she came and propped it open with 2 rolls of paper towels, also there were no hand towels in our room the whole stay only 2 bath towels. last year there seemed better selection the breakfast seemed hit and miss first day no hash brown and only one flavour of yogurt, second day there was hash brown but no sausages. there were never ever any black pudding or fried bread which i would have expected for a full english.
Absolutely beautiful hotel breakfast plenty of bed was to die for didn't want to get out of it downside is parking Absolutely shambles when staff was parking there and you had to go elsewhere to park which was either 22 pound or 30 pound depending which car park disabled car disnt even have badges and wasn't checked either other than that fabulous night we for free cans of water and free cookies on reception
I arrived late evening after a long journey and received a lovely welcome and an upgrade upon checking in. Both the hotel and the room were stunning. The stair case alone is so beautiful. My bed was super comfy and my room had a roll top bath and a separate rain dance shower. The water pressure was great for such an old building too. I also had a view of York Minster. It’s right next to the train station but also easy walking distance to the city centre.
Room was a nice size and clean but did not have a good view from window also there wasnt a fridge in room and with the hot weather we had we could have done with one.apart from that it was an enjoyable stay.