Hotel is located outside of the city centre. It takes 5 mins by bus and 25 mins by walk to reach the city centre. The bus stop is nearby. Not much food options near the hotel, only there are KFC and a fish and chips shop. The hotel is clean, room is cleaned every day. Breakfast is English style with same menu every day. The breakfast is served from 7 am which is late as we had to catch coach for daytrip which starts from city centre at 7:30. Though I had booked room with breakfast from Trip.com, the receptionist was asking to book the breakfast again as it seems trip.com doesn't share the breakfast booking with hotel. So receptionist asked to show the proof of breakfast booking which was awkward. Other than this minor issues, overall experience was good.
The facility is rather dated although they renovated parts of it.
The food at their aspects restaurant was outstanding. The beef tip was so tender n their cod was very fresh. We liked it so much we went back the following night n was pleased with their rump steak also.
Their reception area was tiny n was not very welcoming custodial service was not provided the second day claiming they were out of linens
Overall it was a quiet 3 night stay n we ere surprised they were not busier