ゲゲストThis is a beautiful and grand hotel in Salvador. As well as having lovely spaces inside and out, the breakfast was also very good with plenty of variety to choose from. It is conveniently located very close to amenities such as parks and shops. It is also within easy walking distance of the historical centre of Salvador, Pelourinho (very impressive).
Above all though, it was the hotel's staff that made the biggest impression on me. From the staff working at reception, in the restaurant, on the door and cleaning staff - we found them all to be very helpful and friendly. One staff member, Rafael, who works on reception, particularly stood out in my mind. He was the person who initially welcomed us into the hotel and was extremely helpful all the way throughout our stay. He went out of his way to help us, nothing was too much bother and it was all still done with a smile!
I would highly recommend this hotel!
RRabs ShowtimeWe had the most amazing stay at Fera. Everything about this place was perfect. From the warm welcome from Leandro who is bursting with energy and filled with lots of knowledge and passion for the city, to Bruno's care and patience with planning a birthday surprise for our friend. All of the staff was so friendly and kind. The rooms were spacious and nothing short of exceptional, with beds so comfortable it was hard to wake up. The rooftop pool and bar were also great, with a lovely view of the harbor. As a group of foodies, the food at the hotel was phenomenal. We treated ourselves to some massages with Margot, who really made it worth it. We were only at Fera for two nights but felt like we were already part of their family. The history behind this hotel, the location and the staff made our stay in Salvador so special. We will definitely stay here again. Thank you to everyone at Fera Palace.
ゲゲストCafé da manhã perfeito , localidade ótima perto do centro , tem estacionamento, variedade de comidas no café da manhã , limpeza ótima , as piscinas bem limpas , quarto limpo , não tenho do que reclamar , tem shampoo , condicionador e hidratação no banheiro , Tv no quarto !!
AAna SuellenPéssima experiência com relação ao estacionamento do hotel. Não tem sequer por onde pedestre sair. Tive q descer uma rampa péssima sem sinalização por onde pedestre deveria andar. Péssima experiência. Péssima estrutura de estacionamento.
Precisam melhorar sinalização e estrutura de estacionamento, bem como colocar carregador para carro elétrico. Uma rede como Accor seria o mínimo.
ゲゲストQue experiência maravilhosa!! Que lugar incrível!!! Os funcionários me atenderam muito bem, foram muito simpáticos, educados, atenciosos, impressionada com o cuidado que eles têm com os hóspedes. A limpeza estava ótima, ctudo limpinho, cheiroso. E o ambiente é muito silencioso, parece que vc tá hospedada sozinha de tão sossegada que é. A comida é ótima tbm, e a localização é muito boa e de fácil acesso! Amei tudo! Recomendo demais!!
ゲゲストFood was excellent. Breakfast has a lot of options. Bedrooms are very large. Everything went fine except when i arrived the door guys didnt even moved to offer to take my suitcase. I noticed that this happened to other guests. They just stand there and watch. That is not good for a 5 star hotel. Everything else was fine.