While we had a nice stay at Sevenseas Resort, I have to say that I was a bit disappointed. This is in my view not in any way a 4 star resort - and not value for money when considering the price! I stayed 3 nights with 2 friends. The hotel is quite worn and could definitely need an update. The third bed in our the room was a mattress on the floor, and when we arrived there was no mosquito net covering this bed. This was however fixed on the second day after we alerted the reception. However, the interior of the room was simply not convenient in any way. It was mostly made up by a huge king size bed (very comfortable), but there was no place put any stuff or your suitcase. The outdoor bathroom was almost the same size as the room, and here was put the wardrobe, but really, in such a humid heat, we had no wish to put our clothing out in the humid bathroom. So really not a smart design of the rooms. We heard that the beachside villas are nicer and more updated. The area of the hotel is indeed nice, right on the beautiful beach, you have an option to rent snorkeling equipment or kayaks/SUPs, and with plenty of sunbeds to lounge on. The restaurant was so-so, food was ok, but nothing special I'm afraid, and we ended up having our meals in restaurants in other resorts on the island. Lastly, while the staff were all very friendly, smiling and accommodating, the service level was quite off, it's like there was missing some efficiency and management, as if each staff had his or her task, and they would never stray away from that. So for example, there could be dirty and empty dishes sitting on tables in the restaurant for extremely long, because the two waiters who were just standing looking at their phones clearly were not tasked with cleaning up tables, and the guy who did that was not there... And in the morning, there was one filter coffee machine, extremely slow, for all those guests... So overall, while a nice hotel and beautiful surroundings, I was disappointed and would not call this a 4 star hotel.
とても良い
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