Excellent location - inside Ancient Town with many eating shops. Need to walk about 200m to the hotel because taxi not allowed in the AncientTown. Room & bathroom clean and tidy. Many thanks to hardworking lady cleaners. Staff helpful & friendly. No lift, they carry your luggage to your room and also when you checkout.
Hotel is located in the old town and within walking distance to the street for hailing the cab. They also provide shuttle service to the east gate of the old town. The old town is very charming and pleasant to explore, shop and eat.
The hotel room is very clean and tidy. Room outside has balcony to overlook the street. The staff are very helpful to attend our questions, especially provide clear instructions to get to the hotel. We enjoy our stay very much.
ゲゲストIsolated location and quite impossible to get DIDI to go to nearby restaurants which are far and few near the resort. Many nice small onsen pools with various temperature to suit different guests needs, nice lobby but room was small, old and EXTREMELY dim. Windows were opened when I checked in, Beware of mosquitoes! Staff are friendly and great, though they employ many students part timers.
ゲゲストA very delightful accommodation, although be aware there isn't much food available near by. Recommend taking some food with you. The buffet breakfast was ok, but cost extra. The pool and spa are also at an extra cost, and not very user friendly for foreigners. Check in was very good on first night, with night manager going above and beyond given that I had arrived late. Also, it was difficult for the taxi driver to access the reception area. My subsequent 'card activation' the next morning and other questions were met with unprofessional giggling, and a request for 'a good review' and no real assistance. However, my stay at this accommodation was very good on the whole. Great place for children, as there are many areas for play and fun. If possible get a room with a river view, the night scenes are stunning with colourful lights reflecting on the still waters. Make sure to visit the antique shopping streets right next door. So many gorgeous treasures!