Excellent location - inside Ancient Town with many eating shops. Need to walk about 200m to the hotel because taxi not allowed in the AncientTown. Room & bathroom clean and tidy. Many thanks to hardworking lady cleaners. Staff helpful & friendly. No lift, they carry your luggage to your room and also when you checkout.
I would like to express my sincere appreciation to the front office and housekeeping teams for the exceptional support and hospitality I received during my recent stay.
The front office staff were always ready to assist, never hesitating to help me order food—even using their own apps to ensure I was well taken care of. They went the extra mile by offering me a pick-up service when they noticed I was having difficulty getting around. Their thoughtfulness and willingness to help truly made a difference and made me feel genuinely cared for.
The housekeeping team also deserves recognition for their consistent attention to detail and friendliness. They ensured my room was always clean and comfortable, which made my stay all the more enjoyable.
Please extend my gratitude to the entire team. Their kindness and dedication left a lasting impression, and I look forward to returning.
Sshl89The shangri-la putian is conveniently located opposite a huge shopping mall and beside a garden. The room was nice and cosy and the service was attentive and impeccable, with Melvin (?) accompanying us to the room and constantly asked if we needed help with anything. All the staff were friendly and helpful and gave us many suggestions on where we could go during our stay and rarely have we experienced such excellent level of hospitality when staying at similar hotels. The river view we had was amazing. Food at shang garden was tasty, and Lydia's service was excellent, offering us extra snacks and soup. The portions served were huge and reasonably priced. Highly recommended to anyone visiting Putian!
莆田香格里拉酒店地理位置优越,对面就是大型购物中心,旁边就是花园。房间舒适温馨,服务周到细致,一位名叫(Melvin)的服务员亲自送我们到房间,在大堂碰到我们时会问我们是否需要任何帮助。所有员工都非常友好热情,为我们提供了很多游玩建议。入住类似酒店,我们很少体验到如此卓越的服务。房间的河景令人惊艳。香园餐厅的菜肴美味可口,服务员(Lydia)的服务也无可挑剔,还主动为我们提供了额外的点心和汤。菜量十足,价格也十分合理。强烈推荐给所有来莆田的游客!!