マレーシアジョホール州の温泉ホテル

ホテルは比較的新しいです。残念ながら、温泉スパは午後 8 時から午後 10 時までしか営業していません。プールは寒く、まったく暖かくはありません。朝食の場所、ジム、プールはコンドミニアムと共有のようで、歩くにはかなりの距離です。ナシレマッも美味しいし、全体的に朝食も悪くない。私たちの部屋はコンドミニアムに面しているので、プライバシーはありません。滞在中ずっとカーテンを閉めなければなりませんでした。全体的に部屋もトイレも綺麗。再訪を検討します。

To the host: Although R&F are closed to custom but the location are really inconvenient. By walking at least 20-30min even covered walkway. Less shop lot and local restaurant surrounding the stay. Check-in instruction was unclear and mismatched the information with booking. Ultimately led me to wrong location and only found out there’s a mistake upon arrival. The network connection at the place are bad connectivity too. Spoiled the entire travel vibes by dragging the heavy luggage and caused inconvenience to traveller. At the end only got sincere apologise by the host since they found the mistake upon arrival. To Trip platform: CS and duty manager lack of empathy. Robotic replies. Duty manager does not know how to write an apology letter and need me to teach how to storytelling and combine all info in one sentence. Just sent multiple messages to interrupt me in chat box . In order to resolve the issue they provided trip coin as compensation but less sincere attitude. Which I understand they only a worker not the boss.