City center of Johor Bahru,ジョホール・バル周辺のホテル訪問者の81.4%がこのエリアを選択しています
ゲゲスト2024.12.12
To the host:
Although R&F are closed to custom but the location are really inconvenient. By walking at least 20-30min even covered walkway. Less shop lot and local restaurant surrounding the stay.
Check-in instruction was unclear and mismatched the information with booking. Ultimately led me to wrong location and only found out there’s a mistake upon arrival. The network connection at the place are bad connectivity too. Spoiled the entire travel vibes by dragging the heavy luggage and caused inconvenience to traveller.
At the end only got sincere apologise by the host since they found the mistake upon arrival.
To Trip platform:
CS and duty manager lack of empathy. Robotic replies. Duty manager does not know how to write an apology letter and need me to teach how to storytelling and combine all info in one sentence. Just sent multiple messages to interrupt me in chat box . In order to resolve the issue they provided trip coin as compensation but less sincere attitude. Which I understand they only a worker not the boss.
The best for families
Each bedroom got their own bathroom
Can do your own laundry n bring ur own soap n softener
Toothbrush n colgate provided as well as shower gel
As for the kitchen, the utensils drawer smell like cockroach, maybe can do something to improve in this area
Just ensure before going out open the toilet window so that at least the smells inside the toilet didnt overflow into the bedroom, n always keep the toilet close
I wish the wifi can get till inside bedroom, unfortunately its not ;) but its okay its worth every cent
Definitely will come again