ゲゲストVery comfortable and cozy place perfect for family, I like the management very accommodating to assist us. I will surely book again this unit. The pool my kids enjoy so much. I like the onsen pool and sauna.
匿匿名ユーザーIt was truly a refreshing and memorable experience.
From the moment we arrived, the resort manager, Mr Chong, made us feel genuinely welcomed and well taken care of. Despite it being peak season with high occupancy, and our arrival late in the evening, he took great pride in personally showing us around the resort and its beautiful surroundings, including the Raja Brooke butterfly habitat. He also shared fascinating stories about the property and even kept us in suspense about why there were virtually no mosquitoes around the resort despite the presence of large fish ponds—a mystery that was only revealed to us the following morning at breakfast!
The resort itself is beautifully maintained—clean, peaceful, and thoughtfully designed to blend with nature. I especially enjoyed soaking in the hot spring pools, swimming in the refreshing mountain spring water pool, and spending quiet moments feeding the fish with complimentary fish food provided by the resort.
Highly recommended for anyone seeking a tranquil retreat. It is an excellent and peaceful escape from the city, offering a chance to reconnect with nature and unwind completely. The only minor drawback is that the access road can be challenging, but the experience is well worth the journey.
ゲゲストThe owner required us to put in deposit of RM100. We manage to get to put our lugage in the unit before we get to check in. The door lock seem to have issues when we check in the door nob like spoil.
The host does not provide additional key access unlike other unit we stayed before. And it is so inconvenient for us with family. Imagine if we only have 1 access card and if our family member went to swimming pool take the card we can't goes down to our carpark and we can't even goes to swimming pool,which mean we are stuck. Host just simply tell us to settle this problem ourself.
When we get out the door was unable close and we have to force close it and ended up we can't open the door. Host end up getting locksmith to come open the door we were not able get in our unit for 5 hours. Luckily my kids have extra clothes to change after playing the pool.
I can't imagine if my children were to stuck inside the unit can't get out.
I hope the host will take a look seriously on the maintenance of the home especially the lock.
JJanet HonThe property offers an excellent location with picturesque views of the theme park and mountains from the balcony. The onsen and swimming pool facilities within the hotel are notably comfortable and well-maintained, particularly when compared to those at the theme park.
The primary area for improvement lies in the check-in process, which I found to be inconvenient. It required me to proactively contact the hotel or agent for instructions, rather than receiving direct communication from them.
Despite this, I intend to book this property again on my next visit to Ipoh.
ゲゲストRumah conner lot dgn view banjaran dan waterpark sangat cantik, sangat dekat dgn LWOT, jalan kaki 3 minit je, parking 2 lot, level 1 shj. owner vy responsive, contact kita dulu 3 hari sebelum date check in..very recommended!