The Ritz-Carlton, Grand Caymanの口コミ・レビュー・評判

This was our first stay at a Ritz Carlton and the staff and service was exceptional! We booked an ocean view room and it was definitely worth it and good to be close to the beach (some rooms are on other side of resort and a bit of a trek). The beach is great (go out early and reserve good chairs). Restaurants were adequate. Interior of hotel and rooms were redone sometime fairly recent and decor was great.

I have stayed at the Ritz Carlton twice and it is nothing but an extraordinary experience. I have already booked my trip back to the Caymans in 2024 and plan on staying once again at the Ritz.

They were so welcoming and the staff went above and beyond to make us feel comfortable. We are already planning on coming back next year!

This is our second visit to this Ritz and I would not go back. Service was really not up to par! Especially outside near pool and ocean. Very understaffed. The staff did not clean up as the day went on so there was a pile of trash on our table and surrounding tables. The service at the pool bar was excellent as well as Seven for brunch. Our room had a giant stain on the carpet. Room 329. I just remembered it being an exceptional guest experience on our prior visit, and this was not.

Amazing stay. Staff were super nice, and the resort had beautiful lounge/restaurant interiors and exteriors. Saint June and room service had amazing food. The service was exceptional, definitely worth the luxury price tag. Will definitely come back or look into staying at other ritz carlton resorts.

We stayed here last week on our short trip to Grand Cayman. Lovely property, staff is amazing, they really do go above and beyond to make your stay pleasurable. Highly recommended, would definitely return.

It was excessively expensive including the exchange rate where it was 1.2 usd to 1 kyd everywhere around the island except at the Ritz where it was 1.25:1. We ate at different restaurants and hotels around the island only here was this exchange rate. I will rethink next time staying at the Ritz Carlton.

Quiet and well maintained property with a very friendly staff.

Everything about this resort is outstanding. The level of service and friendliness that f the ENTIRE staff is unmatched.

We have stayed all over the Caribbean and the staff here is the best we have encountered. The food inside the hotel is fantastic by any standards. The hotel is run at a level that is rarely found these days. Last summer we spent a week at the Ritz Reserve property in Dorado and this stay may have been better.

Great Hotel with staff that is so pleasant and there to assist all your needs. the beach water is spectacular. loved our stay

Superb customer service, clean and the food was excellent

The staff was amazing each and every day! At the beach, at restaurants, housekeeping, door greeters, front desk, in room dining, everyone you pasted by...makes a huge difference when staff is kind, helpful and smiling!

Excellent stay with very attentive staff in all depar**ents.