Four Points by Sheraton Los Angeles Westsideの口コミ・レビュー・評判

I had a terrible experience, upon check in the hotel representative informed us that the room we booked (2 queen beds) is not available thus we will give a small (1 bed) room. Upon making them realise that they have already taken money from us they advised it’s subject to availability. I had to Argue for an hour and ultimately had to adjust in this 1 bed room as my daughter was very tried of the flight.. Next morning I was assured that if a room becomes available they will offer me at a certian time , I had to inform trip.com to help and even after that at approx 5pm next day they offered me the the 2 queen bed room that I paid. Most of all in this entire process of 2 days the customer service was beyond poor and rude. They almost made me beg for something I already paid them for. I am a frequent traveller but I have not come across any service like this.

還可以吧 距離機場不太遠 旁邊有超市有吃飯的地方 前台不錯 房間也可以 就是略微小了一些 酒店環境挺不錯大堂也漂亮

We had a very pleasant two nights. Well located, clean and had all the conveniences. Will return next time we are visiting our children who live in Santa Monica.

Great location close to many interesting spots. Santa Monica, Culver City area, West LA and so forth Hotel has a very cozy feel Loved it

You have to pay for food and parking. Not cool. Breakfast has to be included in your purchase. And I do not believe I seen we had to pay for parking so that was a mess. 30 Dollars for each night smh

Great location. Safe

No complaints and would stay here again.

Everything was great and clean. The staff so friendly and polite, they have a bar with good drinks. Easy and safe parking area and there are local stores and restaurants around the hotel.

We had a very nice day

Second time staying here and was just as good as the first. Great location right across a major mall. Check-in and parking was simple. Room is fairly new and very clean. Great place to stay!

Modern style, clean, friendly service

My first room had no hot water in the shower. They changed my room. I never got maid service in that room even when it was requested . I was compensated for the inconveniences with breakfast vouchers.

比較一般了

It was perfect for a weekend getaway.