アガエテのスパ付きホテル

The experience was great. All the staff always very friendly. Gisele was always there to help - I did try to speak Spanish but I’m not sure the translation was clear enough. Aprenderé español para la próxima vez si hay una próxima vez , I hope to revisit again one day. The hotel is quite isolated, so having a great team of staff helps. If you want to relax, this is definitely the place to go.

Great location and the area is spectacular! This hotel is a bit dated and tired. It is clean and the staff were friendly but we have a long list of things which could be improved. The front door was always closed and as a fire door it made it feel like we were coming and going from a hostel. The staff congregated at reception to relax and as they didn’t have uniforms it was very informal and again felt like a hostel. The decor is dark and the windows in the reception and breakfast area have large logo vinyls which blocks out any view or light. In the bedroom we found it very dark with only lamps and old fashioned dark wood bed, desk, cupboard and floor. We were given only 1 pillow each and 1 glass to share, no tea or coffee making facilities. The bathroom was clean however it was not modern and felt like 1975. Breakfast was average. We were unsure who were staff as staff had jeans on rather than matching uniforms. The food was fine although the canteen needed interior design improvements.