Customers received feedback about the lack of professionalism from the staff.
They did not pick up my customer while I had previously booked.
They co****sated by dropping off but it seems they also forgot this information.
My guests complained a lot and said they would never return to that hotel because of the lack of professionalism.
I don't believe that I booked a customer for a high amount of money and this happened to a big brand.
The hotel is really bad
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Ruslan
2023年9月9日
Хороший отель. Самое главное-Чистый!
Красивый вид из окна. В комнате есть все принадлежности для принятия душа, кровать удобная.
Отзывчивый и внимательный персонал, который старается помочь по любым вопросам.. отличный ресторан с широким выбором ассортимента. Блюда вкусные.
Есть бассейн с зоной для релаксации.
Местоположение нам было удобно, это была бизнес-поездка. С такси проблем нет.
Рекомендую данный отель проживания.
The most hospitable hotel so far leaving me spellbound with the preparations done for my 70th birthday giving me a memorable birthday. Brijal went out of her way to make it so special and the front desk ***ager was always helpful. The staff at the restaurant were amazing scuttling around attending to everyone’s de***ds. The variety of food offered surpassed my imagination. ***oj. Pankaj Kavita to name a few were just too good will definitely be back and also recommend to my friends
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Ashish
2024年1月4日
Concierge desk officer were not able to redeem the voucher details through trip.com
I have been disturbed ***y times to collect money even though I paid through trip.com
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ゲスト
2024年4月5日
Excellent all round. Spacious well decorated rooms, with very comfortable beds and high quality linens. Helpful staff too.
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Seenam
2024年2月29日
I stayed here just 1 night. My room was big and The service was the best and friendly. I recommend to stay here
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Ratchabai
2024年3月1日
Great experience in this hotel. All staff are very nice