ケファルカ リゾート - オール インクルーシブ(Kefaluka Resort)

Отель хороший, персонал вежливый. Ребенку понравилось

Otel çok iyi özellikle spa merkezi çok kaliteli Bodrumdaki en iyi terapistler burda özellikle sultan masajı tavsiye ediyorum.

Herşey süperdi özellikle personel

Отель расположен на самом краю полуострова, в дали от городских развлечений. Ехать от аэропорта от часа до 2 (в зависимости от пробок). В отеле есть все: начиная от фитнеса, заканчивая футбольным полем. Теннис, настольный теннис, бильярд, пляжный волейбол, детская площадка - все это бесплатные развлечения. Плюс на территории еще есть боулинг, спа, магазины и много другое. Питание шикарное, голодным не останешься. Особенно понравились блюда на гриле - мясо и дорада. Вечером в ресторане играет живая музыка, далее представления и дискотека до 24:00. Все номера выходят в сторону моря. Единственный минус - это лифты, их маловато и иногда приходится долго ждать.

Recently returned from a family holiday at the Kefaluka Hotel and found the experience to be very mixed. In terms of positives, the pool facilities were decent for children of different ages with a shallow pool for toddlers to play in, a splash park also suitable for younger children and deeper pools and water slides for older children. The temperature of the outdoor pools was also fine overall, although they are not heated. The view from our hotel room was beautiful and the proximity to the beach which included a jetty with plenty of sun loungers and activities such as kayaks was good. The traditional Turkish snack bar beside the beach was excellent- they offered fresh gozleme pancakes with various fillings that were delicious. Unfortunately despite the standards of the hotel grounds being as hoped for overall, the quality of our room did not match this. Upon arrival, we noted a broken swing chair which my child scraped their leg on, a broken bed frame, a broken screen separating our balcony from our neighbour, peeling wallpaper, a hole in the wall poorly patched up and cigarette burns in the curtains. When I raised these points with the guest manager, in what is classed as a five star establishment, his attitude and customer service was absolutely appalling. His answer was to point out that if I would like a newer or better standard of room, I should pay to go to a newer or better hotel. I reminded the manager that I had paid a significant amount to stay at this hotel, he simply maintained I should expect the rooms to be tired because the hotel was of a certain age. His next solution was to offer an alternative smaller room that was also very tired. Despite assurances he would remove the broken chair and address the other concerns possible, no attempt was made to do so. In addition to our disappoin**ent with the quality if our room, allocated a la carte nights changed during our stay meaning one of the restaurants was no longer available to us. The member of staff handling guest relations also explained she was unable to book my parents, who were staying at the hotel at the same time as myself and my family of four, in to the same a la carte on our chosen night as she was requirdd to reserve a particular number of spaces for the manager or important guests in case they wished to dine in these. When we went to our chosen restaurant, without my parents, there were three tables still available. The buffet offered some nice options at times however on the whole, the food lacked variety and was often cold. Items like bread and pastries were often stale and hard. The evening entertainment was good at times following this, an adult disco ran every night until midnight and the volume of this was very loud and could be heard very clearly from our room. Overall, whilst there were aspects of the hotel we enjoyed, having weighed the negatives against the positives, this isn't an establishment we would return to. We're taking the guest manage

Great hotel. Sevgi was amazing! got me and the children up dancing. zumba and yoga . great fun for kids! animation team and mini disco great. evening entertainment fab still warm and food lovely. pool and water slides kept kids entertained all day with fantastic splash park and ice cream variety for free!!!

Fabulous place to stay! All the staff are amazing and so friendly! Would definitely return in the future, can not fault it at all. Myself and my two children really enjoyed our stay at kefaluka resort! Entertainment is incredible and there is never a boring moment! The food is great with so much choice available, would recommend to anyone.

By far the best resort I’ve ever stayed in! The place is absolutely beautiful, it actually looks better than the pictures! The room was lovely and clean, with a stunning sea view. The staff were incredible and did everything and more to give us the best holiday ever. The food was amazing, entertainment was amazing. Honestly, we could not fault this hotel at all. We spent two weeks here and really did not want to leave! We already can’t wait to come back and we only got back yesterday morning!

Perfect stay! Delicious food, amazing animators with super powers for entertaining kids and adults. Big room (we were upgraded as there were family rooms available) and crew taking care at every step. Minidisco for kids by ladies from kids club and activities by Sevgi - made our stay so nice! Can’t be better!