アルジェのOussama Ibn Zaid Mosquéeホテル

クロアチアのドブロブニクでの1週間の滞在から帰国しました。歴史に満ちたとても美しい街、雄大なアドリア海。生活水準はフランスと同じ。私たちはすぐに市内を観光し、ボスニア・ヘルツェゴビナのモスタルとクラヴツェ滝への3日間の旅行、エラフィティ諸島へのクルーズ、そして最後にモンテネグロのコトルへ行きました。 1 つのヒントとして、両替のために空港に到着したら、ドブロブニク行きのバスの料金として少額を追加してください。残りの部分については、ドゥブロヴニクでの変化をさらに興味深いものにしてください。

On a positive note, the view from the sea-facing rooms is absolutely gorgeous and the private balconies are a great place to relax. The rooms are large and the beds are comfortable, however signs of age and lack of maintenance are starting to show. Whilst some staff are friendly and courteous, the majority behave more like civil servants than people in the hospitality industry. “The customer comes first” is definitely missing in their training manuals. Instead, one is made to feel that compliance to their rules is more important. I asked room service for an iron and was told no irons were provided because I “had to use the hotel laundry service”. My colleagues and I were told off by the security guard at the door for bringing bottled water into the hotel because “we had to purchase it in-house”. I waited over 20 minutes after a very long journey for someone to show up at the front desk and check me into my room. My check-in was interrupted twice by other guests requesting their room keys to be reprogrammed and instead of asking them to wait or refer them to a colleague, I was left hanging. The hotel is regularly used for ministerial meetings and visits, and the customer service declines even further as staff rush to cater to government officials and their entourages instead of their guests.

ホテルはとてもいいです。予約に問題があっただけでした。

大人2名と子供2名用のスイートを予約し、夕方には17,000 DAの朝食を用意しました。ホテルに着くと、この部屋にはダブルベッドと2つのベッドがあることがわかりました。ホテルでは、この4人部屋とは呼ばれませんが、事前に思い出してください。これはダブルルーム...追加です。子供たちにスーツケースをくれたくないです。だから、最初から悪いコメントをしてください......ホテルがきれいになると、実際にはきれいで、ホテルの場所はとても良く、通りの駐車場は監視されています。ただし、繰り返しなければならないことがあります。たとえば、壊れたベッドサイド...朝食の場合、価格に含まれているように、それは変異し、正しく、

私たちが今まで泊まった中で最高のホテル。ホテルは素晴らしい部屋で素晴らしいです。食べ物はとても美味しくておいしかったです。私たちが今まで対処した中で最高のスタッフ。皆さんに感謝します。家族全員ですぐにまた戻ってきます。気をつけて。

Good Location , shuttle bus start to work at 7 , so it is useless for early flights , but the hotel can help to get a taxi Staff is cooperative, hotel is clean

We stayed on two separate occasions in November 2023 and both times the experiences were exceptional. The hotel is a short, covered walk from the airport and you instantly feel very safe, secure and comfortable—even walking to the property at 2 a.m. following a rough two days of air travel. The property itself is new, clean, beautiful, quiet and airy. The rooms were thoughtfully laid out and spacious; well-appointed with bath tub and shower, remote control blinds, fridge, and floor level nightlights with sensors so that you could safely get up in the middle of the night without ever needing to switch on a light. The pillows suited the different tastes of each member of our family and the bed linens were soft and luxurious. We all slept uncharacteristically well. The pool was beautiful and there were a seemingly endless supply of loungers and cosy seating areas. The restaurant was wonderful and featured a large selection of options. Room service was also great with a nice selection of standard dishes and local specialities and food was hot when delivered. But as incredible as everything was, the best part of hotel was its absolutely amazing, multilingual staff! They’re truly extraordinary—very attentive to guests and dedicated to making your stay as pleasant and remarkable as possible. On our second stay, we arrived in the late afternoon and about ten minutes after arriving to our room, there was a knock at the door; two staff were there with bedding and offered to make up the pull-out couch as a bed for our child. We didn’t request this or even think it was an option but there they were, anticipating needs we didn’t even know we had! But we were most impressed when, at the dinner buffet, a staff member approached my son and I asking if my son was unhappy with the food choices; I explained he was a picky eater and asked it might be possible to get a simple cheese sandwich. The staff member immediately sprung into action, offered some special options for my son and within minutes we had a made-to-order cheese sandwich with fries and a happy little boy. We simply cannot express how deeply impressed we were with the hotel and staff. We cannot wait to return for a longer stay!