アルジェのSentier secretホテル

Good Location , shuttle bus start to work at 7 , so it is useless for early flights , but the hotel can help to get a taxi Staff is cooperative, hotel is clean

We stayed on two separate occasions in November 2023 and both times the experiences were exceptional. The hotel is a short, covered walk from the airport and you instantly feel very safe, secure and comfortable—even walking to the property at 2 a.m. following a rough two days of air travel. The property itself is new, clean, beautiful, quiet and airy. The rooms were thoughtfully laid out and spacious; well-appointed with bath tub and shower, remote control blinds, fridge, and floor level nightlights with sensors so that you could safely get up in the middle of the night without ever needing to switch on a light. The pillows suited the different tastes of each member of our family and the bed linens were soft and luxurious. We all slept uncharacteristically well. The pool was beautiful and there were a seemingly endless supply of loungers and cosy seating areas. The restaurant was wonderful and featured a large selection of options. Room service was also great with a nice selection of standard dishes and local specialities and food was hot when delivered. But as incredible as everything was, the best part of hotel was its absolutely amazing, multilingual staff! They’re truly extraordinary—very attentive to guests and dedicated to making your stay as pleasant and remarkable as possible. On our second stay, we arrived in the late afternoon and about ten minutes after arriving to our room, there was a knock at the door; two staff were there with bedding and offered to make up the pull-out couch as a bed for our child. We didn’t request this or even think it was an option but there they were, anticipating needs we didn’t even know we had! But we were most impressed when, at the dinner buffet, a staff member approached my son and I asking if my son was unhappy with the food choices; I explained he was a picky eater and asked it might be possible to get a simple cheese sandwich. The staff member immediately sprung into action, offered some special options for my son and within minutes we had a made-to-order cheese sandwich with fries and a happy little boy. We simply cannot express how deeply impressed we were with the hotel and staff. We cannot wait to return for a longer stay!

翌日のフライトに乗るために一晩滞在するホテルを探しましたが、これは空港に非常に近く、空港への無料シャトルサービスの追加ボーナスが付いていました。スタッフはとてもフレンドリーで親切でした。部屋は素晴らしく、きれいでした。私たちはレストランで夕食をとりました、スタッフは再び非常に丁寧で、乳製品アレルギーのある私の赤ちゃんに親切に対応してくれました。食べ物は良かった。コンチネンタルブレックファーストは、温かい食べ物を注文するオプションで良かった。シャトルサービスは効率的でした(毎時間運行)。全体的に素晴らしい経験でした。 Best Night 2のすべてのチームに感謝します。将来は間違いなくここに再び滞在します。

Merci pour votre accueil chaleureux et votre hospitalité. La cuisine traditionnelle au petit-déjeuner a retenu mon attention. J'espère élargir le domaine de la cuisine traditionnelle au déjeuner. Je remercie Mme Mahira pour le bon service

ホテルは街から車で約30分です。しかし、ホテルは良いです、地中海の端に位置して、あなたはホテルの芝生を通ってビーチに歩くことができます。ホテルの設備はとても良く、サービスも良いです。お勧め。

On a positive note, the view from the sea-facing rooms is absolutely gorgeous and the private balconies are a great place to relax. The rooms are large and the beds are comfortable, however signs of age and lack of maintenance are starting to show. Whilst some staff are friendly and courteous, the majority behave more like civil servants than people in the hospitality industry. “The customer comes first” is definitely missing in their training manuals. Instead, one is made to feel that compliance to their rules is more important. I asked room service for an iron and was told no irons were provided because I “had to use the hotel laundry service”. My colleagues and I were told off by the security guard at the door for bringing bottled water into the hotel because “we had to purchase it in-house”. I waited over 20 minutes after a very long journey for someone to show up at the front desk and check me into my room. My check-in was interrupted twice by other guests requesting their room keys to be reprogrammed and instead of asking them to wait or refer them to a colleague, I was left hanging. The hotel is regularly used for ministerial meetings and visits, and the customer service declines even further as staff rush to cater to government officials and their entourages instead of their guests.

ホテルは長い歴史があり、かつての王が住んでいた場所と言われています。改装され、各フロアのデザインと装飾はとても美しく、環境はとても良く、ベッドは大きくて新しく、バルコニーの眺めはとても良く、スタイリッシュです。サービス態度は特に良く、食事配達サービスもあります。朝食は悪くなかった。トイレは少し臭いがしますが、結局のところ、歴史的なホテルですが、それでもとても気に入っています。完璧ではないのは1階の中華料理店です。中華料理はとても美味しいです。北京スープはとても美味しいです。しかし、私たちが注文したステーキとパスタはソースがありません。従業員にソースを少しくれるように頼みました。二回も持ってきました。どれが作ったのか分かりません。とにかく、それは私たちが以前食べたものとは全く異なります。ウェイターは不幸になるかもしれません、そして私たちが満足していないならば、私たちはそれを自分で台所に行かなければなりません、これはレストランに多くのポイントを与えます。

美しく、清潔で、労働者は顧客との付き合い方を知っています。

私たちが今まで泊まった中で最高のホテル。ホテルは素晴らしい部屋で素晴らしいです。食べ物はとても美味しくておいしかったです。私たちが今まで対処した中で最高のスタッフ。皆さんに感謝します。家族全員ですぐにまた戻ってきます。気をつけて。