アリカンテのメリア ホテルズ＆リゾーツホテル

This was my first visit to Alicante, and hopefully not my last, but for sure I will be coming back and staying at the Casa Alberola. The staff has been absolutely fantastic, it has a very art nouveau, Fitzgerald-era influence on the architecture as well as on the decorations and artwork, it was such a pleasant surprise and absolutely not what I was expecting. The curio Hilton has always been such a pleasure in terms of creating a unique experience and this stay has only reinforced my deliberate effort to stay with Hilton. I can always count on the curio brand Hilton to bring me a unique experience, every time!

My family and I stayed here for 2 nights. The reception staff were really friendly and allowed us to check in early, we stayed in building number 5, with a view of one of there many pools on site. The room was okay, they are so spacious ideal for a family or a group of friends, the rooms are just very outdated, the place could really do with some refurbishing and improvements, the rooms look like they were built in 1995 and they have not been updated sense, they are very outdated. I can only give the cleanliness a 3/5 there was a lot of dust in our room, and our balcony was covered in a lot of debris from the trees, which sounds silly but it could have been easily cleaned up before we checked into apartment. it was good value for money so you are getting what you paid for I guess, but it could be so much more if they just took better care of the property. the pools are nice, and the bar was okay, food was not amazing and service was slow. it takes about 10-15mins to get into Alicante city by taxi, there is no other way to get in unless you drive yourself. overall we did not have a bad experience here, it just was not our cup of tea, would not return.

ヨーロッパには、特大の24平方フィートの部屋があり、サービスは良くて清潔です。私はヨーロッパ料理が好きではないので、電気カップで料理しますが、挽きたてのコーヒー1.5元はかなり良いです。博物館、バーバラ城、ビーチ、ヨットマリーナ、セーリングワーフ、アキャンポハイパーマーケットがすべて近くにあり、空港と鉄道駅のバス停へのドア、23、2、C6にT1〜T4の地下鉄乗り換え駅があります。メラを除けば、アリカンテで最も美しいですが、高すぎます。個人的にはマヤが一番理想的で便利だと思います。

Terrible place to book a room, Room looked like it was used for staff / tradesmen or worse. Wall onto stairs (see photo) each time anyone used the stairs woke the room up View from window see photo, no ventilation in bathroom, no balcony or view Window shutter broken not operating (open/close) Lights hanging from the wall Ladies blond wig found between bed No fridge just a space for one Only two sockets added for the whole room Door lock sticking very difficult to open Charged for car parking, then refunded, than asked again to pay Lower basement car park, still parking the car and collecting belongings, and lights were turned off, shutter closed, said there was a switch on the wall, but even next day could not find one, so being elderly with two others had to exit via steep ramps in the dark to exit Complained all they said is cannot understand you. People got stuck in the lift, alarms sounded screaming and banging from guests stuck in the lift, after this I was so frightened to use the lift, so I had to use stairs a number of times with limited mobility. Noise from corridors all hours banging, furniture moving, sounded like pipes leaking above the bathroom ceiling. TV was poor, the remote was very dirty and had no id to know what buttons were for what, only a few Spanish channels Had no operating air conditioning, listed as being air conditioned, so asked for a fan, one given but said no AC until May, not what it says on the web site. Reception said water was leaking from our bathroom to room below, see photo of sealing around floor, as clearly they have had a problem before Floor tiles cracked in bathroom Sink, towel rail and stool all cracked Bathroom door was very tatty and rotten at the bottom. One easy chair in the room, so dirty we could not use it to even put anything on, white stains all over it! Safe but no key, (not secure with a key anyway) top by safe inside wardrobe marked with paint etc Electric button in room, no idea what for, push button in wall suspect may be rooms by the hour? Old electric unit on wall by bed with no cover was it safe or live? No Bar, restaurant etc only buffet breakfast. NO information in the room / hotel regarding facilities etc not even pictures on the wall

Our overnight stay at the hotel had its ups and downs. We booked two double rooms for ourselves and our teenagers. Unfortunately, one of the rooms was a letdown. It reeked of smoke, and the bed's base had some strange stains. The initial encounter with the staff was promising, with one person genuinely apologetic and sympathetic about the situation. However, another staff member didn't seem to care much when we raised the issue. They attempted to get rid of the smoke smell with an ozone machine, which worked for a short while but didn't last. Eventually, we were moved to a better room that was clean and suitable. Breakfast the next morning was a pleasant surprise, really nice and provided a positive start to the day. Another disappointment was the technical issue with the TV when we tried to use Netflix. Although we reported it, we were told it couldn't be fixed until morning, which was frustrating. Looking back, the enjoyable breakfast and the kindness of one staff member were nice moments, but they couldn't make up for the various letdowns. Hopefully, the hotel can address these issues to ensure a more consistent and pleasant experience for future guests.

小さな通りにはホテルのドアがなく、運転が不便で、ガレージは非常に小さく、サービスは平均的です