Our stay at Ritz-Carlton Almaty was exceptional, in fact our fav part of the city as tourists. The best part was the warm service from the staff, in particular thanks to Yekaterina (Kate), Malika, and concierge lady. Kate was welcoming and
informative upon check in. Guest service staff Malika gave us attentive care throughout our stay and accommodated our preferences, which truly enhanced our experience in the country. Concierge lady gave us comprehensive advice on where to visit.
The view from both our room and the Sky Lounge was unparalleled. Snow-capped mountains framed the landscape, offering a mesmerizing backdrop that undoubtedly ranks among the best in Almaty.
Will definitely come back here if we’re back in the city.
翻訳
6/8
mehmetozgur
デラックスダブルベッド2台ルーム(禁煙)
宿泊: 2023年5月
出張・ビジネス
18件の口コミ
5.0/5
とても素晴らしい
投稿: 2023年6月1日
It has a great location, nice first class rooms and as always you receive excellent service. Well trained and quality staff make you feel you are at home.
The room was noisy and the bathtub was dirty. The smell of the sauna is nauseating. There are no bath towels or plastic slippers in the sauna. You can only wear cotton slippers to walk on the wet floor, which is very dangerous. I think Ritz-Carlton Almaty , only the expensive price matches this brand , Gold and jade on the outside , but inside , t he details are a mess 房间很脏,浴缸也很脏。更衣室的味道令人恶心,不提供毛巾也不提供防滑拖鞋,穿棉拖鞋在湿地板上走路是找死啊? 阿拉木图丽思卡尔顿,只有价格配得上吧 金玉其外败絮其中
翻訳
ゲスト
宿泊: 2024年6月
その他
0件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年6月2日
I stay at this hotel roughly once a month. The team is great all around, but the special attention and care in the club lounge is exceptional! As far as I am concerned this is the only place to stay in Almaty, and I would highly recommend this hotel for anyone, whether it is for business or pleasure.
翻訳
ゲスト
宿泊: 2024年5月
カップル・夫婦での旅行
0件の口コミ
4.0/5
とても良い
投稿: 2024年5月30日
The luxury hotel is next to a shopping center and is in a tall building. To get to your room, you first must take the elevator to level 30 and change the elevator to go down to your room a bit of a journey. The breakfast is amazing and the rooms are OK a bit old but well equipped. It doesn't have value to for the money you spend. The staff are amazing.