ホテル セルヴィグループ ヴィーナス(Hotel Servigroup Venus)

Rooms are a little dated but You get a free safe in the rooms, saves you messing about with leaving a deposit at reception which most hotels do. You have to keep your door pass with you at all times because you won’t be able to use the lift or access the pool area. we was on the second floor so we didn’t need to use the lift. The breakfast was really nice, the evening meals was themed nights but there was something for everyone Always sunbeds available. We was lucky enough to get a pool view that we didn’t ask for so that was a bonus. Close to the ***** and beach. Would recommend.

Great locations very friendly staff nothing too much trouble half board option was excellent really nice food highly recommended

My boyfriend and I booked to stay here as our first holiday abroad together (21 & 22). The hotel itself is situated in a very central location that is close to the nightlife of Benidorm as well as a short walk to the seafront. When booking our holiday, the hotel stated that we would be in a twin room, I emailed the hotel to request a double bed, this was provided, no problem. I had not booked nor paid extra for a room with a pool view but we had one! You could also see the sea through the buildings infront of us (we were facing Cafe Benidorm). Although being amongst the younger generations of the hotel guests, my boyfriend and I still had a lovely time away. The pool was great (Open 10am-8pm) and usually it was just the 2 of us in it. The sunbathing area around the pool was hit by sun for most of the day, making it a great place to lie down and relax. The hotel was very clean and the breakfast which we had included was buffet style, offering many options. Each night the hotel would offer live music in the Dracma Cafe downstairs by the bar/pool area that would attract many of the older guests, but my boyfriend and I enjoyed having a few drinks there before going back to bed after being out for dinner in the evening. Tropicana Cocktails were €14 for 2, which we drank very many of, all week The only downside to the hotel would be the comfort of the beds, which were on the hard side, and the air-con which didn’t work therefore we had to keep the balcony door open all day and sometimes all night, this was fine but at night the noise from close bars and clubs would keep us awake. But I suppose with being so central you must sacrifice some things. The maids were up and about early cleaning, every day, even if we did not want them to clean our room a particular day they would still offer us towels, and even on our last day when we said we were fine for clean towels, the lovely maid still popped some clean ones in for us. On the whole, the Venus hotel was a lovely place to stay, opposite the Helios hotel which also looked very nice, but we noticed that the sun hit the Venus much more. Thankyou Servigroup Venus for a lovely stay, your guests in room 922.

This was my first trip to Benidorm, and I was pleased to have got such a good hotel on my first attempt. Room This was the thing that marked the hotel down to 4. The room was very small and required some sideways shuffling to get around. The balcony was OK. The beds were very creaky and shaky. The worst part was, the door to the balcony had obviously been forced in the past and although it locked, the bottom corner was bent so didn't seal meaning I could hear everything that went on outside as if I was sleeping in the street. Dining Excellent. The staff were very friendly. The food was genuinely excellent, and there was a constantly changing menu on. You paid for your drinks but they weren't expensive. If you get a bottle of wine, they will put the cork back in and label it so you can finish it at another meal. Pool The pool area was clean, and in late August, it was very quiet. There were always sunbeds available. The staff ran activities through the day, and you could do some aqua aerobics, play bingo, darts competitions....that sort of thing. Bars The bar was spotless and very nice, though it didn't get used much as everyone tended to stay outside. Location The hotel is perfectly located just a short stroll from the *****. It's about 10 minutes walk from the beach and a nice half hour stroll to the old town.

Lovely hotel in the centre of Benidorm. The maids are lovely, clean towels every day. Food nice with a good choice. Steak and fresh fish cooked for you at the stations, nothing runs out even if you’re the last in for food. Desserts a delight. Just watch for the blonde waitress if you want to bring your dessert out to have on your balcony with a coffee, she won’t let you if she sees you. Key cards a nuisance, they clear if put near your mobile phone and clear if they are not!! Pool area enormous with ample sun beds and a lovely pool which is maintained exceptionally

First stay in Venus , we will be back . Perfect in every way . Staff amazing, food choice phenomenal. We usually stay Presidente and Venus was far better . Beds good room clean . Pool area good for people with walking issues . Could not fault it . Thanks for a great holiday . See you in September x

Iv stayed at the venus so many times iv lost count. It is my favourite hotel in benidorm. All the staff from cleaners to the bar are great and very friendly. Nothing is too much trouble. I love the venus.

Returned back to venus with my mum April despite all the rain during our week we had a great time. Mum was struggling being on the 7th floor though.i have emailed the hotel to reqest a very low floor on our next visit end of July. The staff from reception, bar staff restaurant staff and domestics was all very polite and lovely. Our cleaner for room 702 was amazing she was so friendly and nice. The food was amazing with a good variety for everyone. The restaurant is also spotless and staff lovely and friendly they work very hard. The hotel is in a fabulous location close to all the shops bars restaurants. We can not wait to go back all in all we have been to this hotel around 8 times and hopefully many more visits ahead.

Another visit to the Venus Hotel. We seem to keep going back there despite trying other hotels. We know most staff and they know us. Florin in the Restaurant, Lola, the manager, and David in the bar all deserve a mention. The food was fine with lots of choice. If it wasn't warm enough, then there were microwaves provided. The outdoor entertainment programme kept us busy when not sunbathing. The drinks were very good value for money. The only issue was the heat from the poolside tiles. It was not the fault of the hotel, but I have neuropathy in my feet and did not feel the burn until it was too late. The result was an infection in my foot. This did not clear up, and on 1st December, I had to have my toe amputated. This is now healed, and I will be returning in May, having got waterproof footwear for the pool area.