アルトミュンスターのWaldmaurer-Hofホテル

I copy-paste the review I posted elsewhere. If you want to see the true colors of the hotel's management, read the REPLY TO below which is a reply that the management posted as a reply to the below opinion there. TL;TR: We had a terrible experience. AC doesn't work properly (the lowest temperature setting was 24 and the hotel couldn't do anything about that). Not worth the money. In case of any problems, do not count on reasonable compensation if they offer you compensation at all. Management is rude and receptionists will misinform you if that suits the hotel's interest. The hotel is far from anything, including reliable public transport. --------------------------------------- OPINION: 1. Our AC did not work (the lowest setting was 24C) - they offered to open a window... to the noisy highway next door; as compensation, we were offered 2 drinks! 2. Do not trust their Clean Promise policy! The cleaning Service does not do their job properly. We think some places are left uncleaned: there were breadcrumbs on the table left and the sink also had a few dirt marks left. 3. The place is far from anything, including reliable busses that occasionally do not arrive at all after 8 PM and you need to take a 20-25 mins walk from the train station. 4. They are very delicate if you say ”hurtful” but true things to them and they like to argue with a client instead of making things better. --------------------------------------- REPLY TO Lisa Neumeir General Manager: Unless you change your reply, everyone now will see how unprofessional you are. First, you lie, and you put words into other's people mouths: - I never said you ”treated me with hostility”, I said you were rude, - I never said ”Cool the room down to 10 degrees”, we wanted the temperature below 24, you and your employee knew and saw the problem and couldn't do anything about it, - I never in our exchange mentioned booking the wrong hotel because that was not the problem - I have no idea how you made such an irrelevant connection and what is going on up there. Finally, you continue misleading people. Yes, you immediately offered ”2 drinks on the house” but it clearly(!) was not enough for the problems we met, but... If did not understand the difference between a refund and compensation. After huge problems, you offered us a room change... on the very last night (you expected us to move to another room with all our things after 8 PM when we returned to the hotel?). And, you never offered ”the total amount back” but just one night when we expected 2 nights for the inconvenience caused. Lisa, you clearly do not know how to speak and how to treat a client in a respectable way when a problem appears, so they recommend you later. We will never want to have anything to do with not just your hotel but the whole brand of Holiday Inn Express.

インターネットで見た写真によると、これらの写真は初めて魅力的だったので、このホテルを予約しました。私たちがその時にいたとき、海軍がいなかったので、建物にホテル料金がなかったので、私たちは決して見つけられませんでした(! !)、私たちはすぐに失望しました。エントランスホールはまだ非常に良いですが、すぐにホテルが修復する必要があることを発見しました。非常に暗い中、ライトは機能していません。部屋は平均値に合わないです。一般的に時代遅れです。簡単な家具はありません。エアコンはありません。メインはレセプションで非常に壊れています。一般的に、レセプションは特定の時間に占有されていません(理由:w/COVID-19)...十分な駐車場がありますが、これらはルーマニア/ブルガリアの小型輸送業者にも使用されています。 ...大きな問題はA8...から離れています。部屋から予備の車の数を出して、それが狂気と耐えられない音につながります...エアコンの部屋で夏には、窓/窓を開けていないと、あまりにも多くのものになるので、寝ることはほとんど考えられませんでした...! ! 59、-€/夜の価格で、あなたはまた、リーを眠りたい...! !私たちは朝食を予約しなかったので、私は言うことができませんでした。遠くには、より多くのトラック、マクドナルドの車、非常に不親切な従業員、バーガーキング、イタリアの小さなレストランを意味する駅があります。また、短い距離があります。アルディ、NETTO、アジアレストランです。

私たちは出席してとても幸せで、とても満足しています。すぐにあなたの家に来られることを願っています。 部屋の設備はとても良く、清潔で、非常に高度なスタッフです。 大きな部屋、良い装備。 ありがとう、すぐに戻って来てほしい A. ライニケ

ミュンヘンに向かう途中、この素敵なホテルに立ち寄りました。部屋は素晴らしく、きれいでしたが、スーツケースのスタンドがあるには小さすぎました。しかし、十分なバスルーム。朝食はおいしいです、彼らは新鮮な果物さえあります!完全に柔らかいゆで卵をお勧めします。ミュンヘンに行く必要がある場合は完璧な場所。ホテルのすぐ前に車を駐車できます。

フレンドリーで複雑なレセプションはありません!すでにここにあり、多くの高価なホテルやホテルチェーンがチケットを落とすことができます。休暇旅行で安い滞在機会を探して見つけます。だから私たちはここでそれを準備しました、何もする必要はありません、、、レセプションの若い乗組員、清潔で、部屋の人、装置機能、新鮮です。風のエアコン、私たちは「暑い」ときにとても幸せです。朝食はおいしいです、再び超価格(大人10€/子供4€)はすべて素晴らしい価格です!

Stayed in Schloss Hohenkammer in October for a corporate training. Overall my impression is good, despite some negative points as noted below. Hotel is around 35-36 kms from Munich airport and if you come from there most convenient is to take a taxi. It seems quite popular for corporate events and at the time i was there it has been pretty packed. Surrounding area is quiet and nice for short walk and enjoy the nature. Pros: My room has been clean and spacious enough. Bed was comfortable but little on the hard side in respect of mattress. Bathroom looked fancy with interesting tile design. There has been functioning heating in the room, which has been very good, having in mind the days and especially nights in October are getting chilly. Our conference room has been fine and interesting, preserving the old style of the building. The breakfast choice has been same all days, but with enough variety. Lunch and dinners have been more various with thematic cuisines and offers, overall quality and tastiness of the food is very good. WiFi quality is good. Saw also umbrella stands with umbrellas, which is pretty handy for the guests. Cons: Room service/houskeeping has been negligent - on my last day prior leaving next day, they have taken my own face towel as well as the soap dispenser has been left empty, though there has been some soap in it prior room cleaning. The room is rather modest and on the minimalist side, there is not safe, some basic toiletries that hotels usually offer to their guests are missing, not minibar, no AC, no net on windows to preserve from the mosquitoes (some other hotel guests from our group mentioned there are mosquitoes, maybe depends on the room location). There have been only German speaking TV channels. Restuarant is one big hall and can get pretty packed with lot of people gathering and all buffet food on display (Covid is still not away, so to my opinion they could be little bit more diligent), the restaurant ventilation is not so efficient as often your clothes can get the cooked food aroma. Despite they promote to buy some of their organic produce items, when i checked at the reception prior leaving, all the products i asked for have been out of stock.

部屋には十分なスペースがありますので、自分で料理をするつもりならいいですね。部屋の防音は少し悪いですが、そうでなければ悪くはありません。