Small Luxury Hotels of the World - Canal House

Hotel is in a great location, nice feel to the place but rooms can be stuffy and a bit dark depending on locations.

Great location but wrong room The room was nice and had good bathroom but location of our room was above the bar/kitchen area so the noise of loud voices and slamming door went until 11pm or slightly after. Great patio and location and was clean. The room got warm at night and we had to have window open.

A romantic escape from the bustle of the elctric city of Amsterdam. Situated in the historic district, and a five-star boutique hotel experience! Peter and Anne Schmid, USA

Arrived to find the room uninhabitable due to air conditioning, not working. Spoke with the deputy general manager, who said they had no other rooms to move me to. He agreed that I would not be charged. I then notified *******. They called him and he said that I was being charged for one night. I went back to him after discovering this and after much discussion, he agreed that there would be no charge. When I arrived home, I found that he has charged me for both nights!

Very friendly staff and good location in Amsterdam but we had many issues here. The air conditioning was not working and we couldn’t switch rooms bc the hotel was full according to them. So we had the windows open (as per staff recommendations) and had to deal with mosquitos at night. We were also given the keys to the wrong room (20 instead of 22 with the wrong number in the key holder on our first night so unfortunately we walked into a couple as they were in bed but still awake (not to be too descriptive here) around 2 am in the middle of the night with the reception staff who was guiding us to our room. Breakfast also didn’t look that special. Also Very dusty thick velvet window curtains. Besides the very friendly staff everything else was not great.

Overall, this was a good location for a few days in Amsterdam. We found the staff friendly, and the property clean. It is an old house, and the stairs to the rooms are narrow, so this is not a place for anyone with mobility issues (of any kind) or those that find using stairs (of any kind) difficult.