2021年に開業したB&B ホテル アントワープ セントラムは、アントワープで宿泊予定のお客様に非常にお勧めです。当施設からアントウェルペン中央駅までわずか500m、アントワープ国際空港まで7kmと、交通が非常に便利です。アントワープ市庁舎やMAS - Museum aan de Stroom、ハーモニー公園が付近にあります。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。サービスの質を重視のお客様にも、このホテルにはご満足いただいております。
Friendly counter and allowed to go to my twin room 4 hours early. Very clean hotel with towels and water supplied. No kettle but I think this must Bea Belgian thing. The station is opposite but it is 20 min walk to the old town. Fine for me but some may want to be nearer. The walk there is the main shopping street. Overall I think it was great value. As a note to other guests, and I always write this, please be more considerate when talking in the corridors especially before 8am. Whisper, your voice echoes and sound meds like you’re shouting. And don’t allow to doors to slam shut!!
旅先の様々な魅力を発見したいお客様に、ステイ アントウェルペンは最適です。ステイ アントウェルペンは、アントワープでも指折りの素晴らしい宿泊施設の内の一つです。アントウェルペン中央駅から400m、アントワープ国際空港から6kmと、交通便利な場所にあります。マイル・ショッピングストリートやアントワープ動物園、MAS - Museum aan de Stroomが付近にあります。館内の様々な施設で、有意義にお過ごしいただけます。アントワープの当施設のお客様は、駐車場をご利用いただけます。立地重視なら、レビューで立地が好評のこのホテルがお勧めです。
旅先の様々な魅力を発見したいお客様に、クラウンプラザ アントウェルペンは最適です。クラウンプラザ アントウェルペンは、アントワープの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設からベルヘム駅まで約3km、アントワープ国際空港まで約9km、移動に便利です。付近のエリアには、Hof Van Leysenやハーモニー公園、ミドルハイム美術館などの多くの観光名所があり、充実した時間をお過ごしいただけます。長い一日の終わりには、館内施設でくつろぐのもお勧めです。アントワープの当施設のお客様は、駐車場をご利用いただけます。サービスの質を重視のお客様にも、このホテルにはご満足いただいております。
ゲゲスト2023.05.31
I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo
ゲゲストThis hotel is situated in Astrid Place (exactly outside of Antwerp Central Railway Station ) and very close to central bus,metro and tram stop.Is a good hotel with small rooms,enough facilities (coffee,tea machine,fridge) with excellent view,but a little noisy the facade rooms,and very nice breakfast,with almost everything,fresh fruits,waffles machine ,served in connex small cafe-bar.
ゲゲスト2 rooms connected with a door was a great way to have a group of people of 5 together at all times! Both kitchens had everything you ever needed to make yourself a perfect meal. Oven/Micro, fridge, dishwasher, capsule coffee maker. Fully loaded with tools and dishes! The beds were terrific! Fluffy and smooth. The bathrooms were great, the showers had an overhead faucet and a handheld one. The pressure was perfect. The receptionists were well prepared and very pleasant, and we got all the info for a perfect stay. Only downside with having two rooms was that we couldn't figure out how to make the door between the two rooms open. So we used some clever engineering to solve this issue. We never asked about this issue, because we fixed it with a doorstopper of our own. The price for 3 night stay was very well perfect! Will definitely come back again.
ゲゲストEl hotel esta muy céntrico todo queda prácticamente andando, a 4 minutos de la central de trenes de Amberes, justo fuera del hotel esta la estación del autobus Flixbus que lleva y trae del aeropuerto, el centro de la ciudad está a tiro de piedra, justo en la esquina esta una tienda Jumbo con precios accesibles, las habitaciones son pequeñas, cuentan con cafetera e insumos para preparar café, secador de cabello, plancha y tabla de planchar, nos alojamos en la habitación 103 con vista a la opera, el desayuno es muy bueno consta de huevo con tocino, fruta fresca, yogurth, café, té, pan recién horneado, insumos para preparar sandwiches, frutos secos y cereales, ademas se cuenta con opción a preparar waffles, el único inconveniente que durante 6 días solo nos colocaron 1 botella de 500 ml de agua en la habitación y que en el comedor muchas cosas se encuentran colocadas bastante altas y resulta algo incomodo para personas de estatura baja, como sugerencia sería bueno que cuenten con personal que hable español ya que cada vez más las personas que hablamos este idioma visitamos Europa y sería un alago que nuestro idioma se vuelva internacional.