We visited this 4-star hotel with family and were welcomed by the courteous staff. The environment was calm, and the look was clean with nice furniture. The buffet lunch was arranged on the 6th floor. It was a unique location, very close to Dareen and Fanateer beaches offering excellent options for a retreat for visitors of all ages. The sea view from this floor was amazing, just breathtaking. The cuisine was admirable with a good variety to choose from. The fish rolls were extremely delicious. The dishes included mixed grill (meat/chicken), rice with vegetables, beef steaks, several salad dishes, and sweets. We enjoyed the buffet lunch. The hotel provides free Wi-Fi and free parking. Another plus factor of this hotel is that there are many facilities and attractions around such as restaurants, supermarkets, and obviously the beach making your stay more comfortable and enjoyable. One important note: the hotel is now renamed Boudl Al-Jubail, probably due to a change of ownership.
Exceptional service regardless of it being understaffed. My experience was perfect yet I question a few things. How is a 7-floors hotels with over a hundred rooms managed by only one front desk employee? Of course I had some minor issues with dental kits for example and us having to ask for them, but Achmed from reception apologized for that and solved it. He was quick-witted and intuitive even during checkout time. The restaurant staff are kind regardless of the workload. I would rate the field employees with 5-stars. and management with 3-stars. but I know the rating has to be inclusive so I can't deny the exceptional service I received.
There are many reasons to highly recommend this hotel, but all of them involve the staff. Every single person I encountered has been outstanding I would like to single out two for very very high praise. One is Sabah at the front desk. She is beyond helpful - working with me when I had to go home for 2 weeks to ensure my goods would be kept safe - this including my laundry, so when I arrived back, my clean laundry from the day I checked out was waiting for me. This is not normal, but she made it happen. The other is Roushan from the aforementioned laundry. He is a tailor by trade, and he took the initiative to repair a damaged button hole on one of my shirts. I did not have to ask - he just did it. And it looks great. The wonderful thing about this hotel is the above behaviour is normal, not the exception. Highly recommended
I recently had the pleasure of being assisted by Tariq at the reception, and I couldn’t have been more impressed. He was exceptionally friendly and went out of his way to ensure all my needs were met. Tariq’s helpful and positive attitude made my experience smooth and enjoyable. Thank you, Tariq, for your outstanding hospitality!”
This is the second time I have been to this hotel and it has been an absolute pleasure both times, I cannot recommend it enough. I am here on work so I do need the rest time after a hectic shift, the bed was perfect, the pillows let me wake up feeling refreshed. The staff have been fantastic, always smiling, always polite and very helpful. It is almost as though it is a family run hotel. I have had to extend my stay several times due to work extensions and it has never been an issue, it was taken care of immediately which sent my mind completely at ease. I'll be back again before the end of the year and I will definitely be checking in to the Coral Hotel Jubail for a third time. Absolutely 10/10. Thank you all for your kind and memorable hospitality, I'll be sure to see you again soon. Richie