ディアナ パレス ホテル(Diana Palace Hotel Zakynthos)

I won't be going back, when I first got there, went on the balcony and nearly slipped, loads of water on the balcony and there attitude was terrible. When me and my partner was leaving there tried charging us for stuff we didnt even have. Entertainment was poor too. We didn't feel welcome to the hotel and we definitely won't be going back as we thought they were disrespectful to us both.

I absolutely love, love this place its like going home from home. When I went in October it was my first holiday by myself and I had already been here 3 times before absolutely love it. Marcos and Stathis are amazing they remembers me even when I hadn't been there for 5 years it was amazing. Staff were lovely friendly and helpful made some amazing friends and cannot wait to be back in May for my 5th visit.

We visited Diana Palace on the last week before it shut for the end of the season and overall had a good experience! The customer service in all areas was top quality with the two guys working the pool bar the pick of the bunch, great guys with immense character, this included remembering drinks and remembering your name etc. The room we had was very very good. Very modern, amazing rain shower and looked fabulous! The food and drink on the all inclusive i would say was of a satisfactory standard, wasn't a massive amount of choice but was always something nice to eat. The All inclusive cocktails weren't great and they only offered the cocktail of the day on the all inclusive rather than the whole menu. Both bars did offer paid drinks which were branded and cocktails being proper ones you'd expect in a cocktail bar. There were two swimming pools, one at the back of the hotel and the main one next to the bar and restaurant. Both of the pools were absolutely freezing but there was always a Sunbed free, not sure this would be the case in the busy season. The entertainment was fun and they made a real effort to keep people entertained. This included darts competitions, ping pong, football tennis, quizzes and games etc. As for the area, it was an absolute ghost town, everything was shut, we didn't realise this but ventured into Zante town on a couple of occasions which was great! About a 15 minutes taxi ride away. There was a small stretch of beach very close by, at the back of the hotel and a short walk away, sandy beach and beautifully clear water. The only real negative that somewhat impacted on the whole trip was the wasp problem in the hotel grounds, they were literally everywhere!!! Harassing you all day, every drink spilt trying to swoosh them away! I understand this is nature and not necessarily the hotels fault but it really did ruin the experience. Maybe they could look at some traps or some sort of pest control! Never experienced this in any hotel even in the hot summer months. So to conclude Diana Palace had a lot of positives, definitely wouldn't return but appreciated the hard working friendly staff and the customer service. Many thanks.

Just got back from 10 nights all inclusive holiday at Diana Palace and we had an amazing time. All the staff are extremely friendly. Stathis and Zenel looked after us very well with drinks all day long, Marcos looked after us in the evening with cocktails and shots and we enjoyed doing aqua aerobics with Elena. The food was great with lots of choices. We had a great holiday and we will definitely be returning to Diana Palace in the future. We miss you guys already! Thanks for a wonderful memorable holiday xx

We had a lovely stay at the hotel. The staff were extremely helpful, professional and friendly and they went above and beyond for us even delivering a bottle of Prosecco to the room as it was a birthday trip. We stayed in the pool room and it was beautiful. Clean and spacious - I particularly loved the waterfall shower! The shower gel and shampoo felt luxurious and the robes and slippers were a great touch We spent time at the spa too which was amazing- extremely friendly concierge and the rooftop jacuzzi was perfectly relaxing. I would highly recommend a visit there The public pools were great and the “car bar” was a particular highlight! The hotel is in the centre of Argassi and is a short walk to the beach and lots of shops and restaurants I would definitely recommend staying here we had a wonderful stay!

Firstly the majority of the staff are fab, especially marcos, mustafa and elena. We had an upgraded room and it was lovely, fab shower. Food was ok . Whether it’s going through a refurb I’m not sure but there is some unsightly areas, dirty and we joked did resemble a prison block. I don’t think it’s anymore than a 3 star to be fair. We weren’t told by who we booked through about the taxes so got met with this charge as soon as we got to reception, add onto that €5 per day for the safe it adds up. Thankfully our room had air con but the “older” rooms were charged €10 per day for this service. All inclusive drinks stop at 11pm. Adults aren’t allowed I’ve cream during the day from the bar either , don’t adults like ice cream haha. Have to say the lack of entertainment in a night did spoil it somewhat, we found a fantastic bar down the road Legends, fab place. There is nothing really for kids to do apart from the pools , no clubs or entertainment for them either. We were disappointed with Argassi itself sorry to say. Very sorry, run down place. Soon as you step foot out of the hotel you’re harassed by restaurants and tour reps. They’re are children and adults with babies begging every few yards. The beach, can never be described as a beach. It’s a very short patch of sand and quite honestly I wouldn’t let my dog on it. It’s filthy, strewn with rubbish and broken glass as you go down towards it. Sorry to say overall we we’re disappointed.

Wouldn't go again Check in was ok ... Room nice but could be better for the cost Food very repetitive and boring Hardly any entertainment... On evening's without entertainment not even music playing. Definitely not returning. Could be so much better

Wow what a place the hotel staff could not do enough for you everyone is so useful and friendly we had a lovely warm welcome as soon as we got here! The bar staff Marcus and Stathis do an amazing job making lovely drinks! The entertainment is great Eleni does a cracking job keeping everyone fit and entertained throughout the day she is a very hard worker! Thank you all so much!

We had a great two week stay at Diana Palace hotel in the middle of October. Our room was lovely (529) with a marvellous sea view from the large balcony. You could watch the sunrise over the sea in the morning. It was a junior suite with a large walk in shower and big comfy bed. Enough storage for a couple and cool air con. We had booked direct with the hotel so had the air con (when needed) and room safe included in the price. The room was cleaned every day and fresh towels when we needed them. Only ****** with the room was a low level constant noise which woke me up on the first night and I couldn't get back to sleep. Reception didn't know the cause but it seemed to me it could have been some part of the overall air con system (maybe fans above the room) though our air con was off. Didn't have an issue after that night because ear plugs blocked the noise. The staff were friendly from the cleaners, restaurant, reception and garden maintenance staff. The bar men were great and a credit to the hotel. Mustafa in the quiet pool VW van bar, Stathis and Zenel in the main pool bar and Markos in the lobby bar where all very friendly, speaking to everyone and making people feel happy. They remember who everyone is and the drinks they have too. Great service with a welcoming smile and a chat. We never had an issue getting sun beds by the quiet pool. We always went after breakfast though others would turn up and get sun beds much later without having reserved them. One of the few hotels that we've been to that had a table and parasol for every two sunbeds as well. Food in the restaurant was good. Not as much choice as some other hotels but what there was we found very tasty. My wife is vegan and had more choice than she would normally have in other hotels which was great. Food was labelled to let people know of allergies and if vegan/veggie. We never had an issue getting a table and it was clean and well laid out. The staff cleared the plates and set tables very quickly. Drinks were nice. Good local beer in the bar and good measures when we had the shorts. Cocktails aren't included in the all inclusive except for a cocktail of the day that was available all day til 6pm. You could buy other cocktails at any time and they were cheaper from 6pm to 9pm. The hotel wasn't full as it was getting to the end of the season but there were still quite a lot of people. The surrounding area was quiet and bars and restaurants had started closing up especially in our second week. We did go to Zorbas restaurant nearby in both weeks which was a lovely restaurant, good food and quite a few vegan choices. Big portions so watch out if you don't eat a lot! We watched the footy and rugby in Mind the Gap and Beer Academy both of which are right by the hotel. They had lots of cocktails and Mythos in ice cold frosted glasses. A great stay for the two weeks and we would love to come back to Diana Palace in the future. Thank you!