We stayed here for few days, and everything was perfect. We were provided with delicious breakfast, clean and fresh smelling room and a lot of other services. The staff was very welcoming and professional too, especially the reception girls Nuray and Ainur, they helped me a lot.
I recently redeemed my complimentary night with breakfast at the Ritz Carlton Astana and the experience was delightful. Club Connoisseur members benefit from several perks, one of which is a free night in a deluxe room, which oozed luxury and comfort. That night I also took advantage of my 20% off a cocktail master class that was interesting, fun, and relaxing. I would like to acknowledge several staff members who made a great impression on me for their professionalism, kindness, and competence. At check-in, Aslan the bellman, braved semi-apocalyptic weather (gale force winds and sheets of rain) to open the very heavy hotel doors for me and retrieve my bag from the taxi. Altynay, the receptionist, checked me in and gave me a beautiful room on a high floor so I could enjoy a view of the city. Sayan, who is in charge of Club Connoisseur, was there to welcome me in person and wish me a nice stay. Later, after I came back from the spa, I had to go back to reception as, embarrassingly, I couldn’t remember my room number (I’d lost the key card sleeve Altynay had given me with the room number on it). Ulkbek, at reception, quickly found me in the system and kindly offered to give me a new sleeve so I wouldn’t forget my room number again. I accepted the offer! That night I went to the cocktail master class at Mokki and, after Aizhan the hostess (who recognized me!) showed me to my seat, Alexander, the mixologist, made it fun, lighthearted, and educational. I now know how to make 4 different kinds of summer spritz cocktails! I met a French-Canadian couple at the class, and we spoke French a lot. At some point, Aidana, who was waiting on the master class participants, made a great impression on all of us when she asked us in flawless French, which one of the snacks we would prefer! She also was kind enough to give me snacks on soft bread as I have braces and cannot bite into hard foods. The next morning, I had breakfast at Mokki. The eggs were perfect and Symbat made me the perfect weak americano coffee I prefer to drink in the morning. Alfonso greeted me in Italian – always nice to see him! Even Altynay, who is in charge of marketing at the hotel, came to greet me and ask how my stay was going. At checkout, Mukhtar came to get my bag from my room and carry it down to the lobby. At reception, Nargiza checked me out quickly and efficiently and that was the end of a very special 24 hours. At least, this time, Aslan didn’t have to brave the elements when he helped me with my bag to the cab! Apologies for the very long-winded review, but the level of attention I received from everyone I have named (and perhaps some I forgot) required special mention. I felt very special and pampered by everyone and I will certainly be back. The training the Ritz Carlton Astana employees receive is working and congratulations to all!
慌しい一日の終わりには、シェラトン アスタナ ホテルでおくつろぎください。シェラトン アスタナ ホテルは、アスタナでも指折りの素晴らしい宿泊施設の内の一つです。当施設はアスタナ駅から11km、ヌルスルタン・ナザルバエフ国際空港から13kmと、便利な立地です。付近のエリアには、National Academic Library of the Republic of Kazakhstanやアコルダ、Arman Cinemaなどの多くの観光名所があり、充実した時間をお過ごしいただけます。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。アスタナの当施設のお客様は、駐車場をご利用いただけます。このホテルの清潔度は高いと評判です。
慌しい一日の終わりには、Reikartz Park Astana ex-Royal Park Hotel & Spaでおくつろぎください。Reikartz Park Astana ex-Royal Park Hotel & Spaは、ビジネスでもレジャーでも、アスタナでの快適な滞在をご提供いたします。当施設からアスタナ駅までわずか11km、ヌルスルタン・ナザルバエフ国際空港まで12kmと、交通が非常に便利です。付近のエリアは、Nurzhol BlvdやVodno Zelenyy Bul'var Astana、アコルダなど、観光名所が豊富なことで有名です。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。アスタナの当施設には、駐車場が併設されています。
A stay at Holiday Inn Express Astana - Turan, an IHG Hotel places you in the heart of Astana, within a 5-minute drive of Astana Arena and Saryarka Velodrome. This hotel is 1.4 mi (2.3 km) from Khan Shatyr and 1.8 mi (2.9 km) from Islamic Centre.Make use of convenient amenities, which include complimentary wireless internet access and concierge services.Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily.Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.Make yourself at home in one of the 232 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
EElizaveta 07082024.06.11
Завтрак шведский стол хороший, обслуживание нормально, отель отличный, совсем рядом с местом цели нашей поездки, уборка номера хромает.
旅先の様々な魅力を発見したいお客様に、Altyn Eco Park Hotelは最適です。Altyn Eco Park Hotelは、ビジネスでもレジャーでも、アスタナでの快適な滞在をご提供いたします。当施設はアスタナ駅から11km、ヌルスルタン・ナザルバエフ国際空港から12kmと、便利な立地です。付近にはプレジデンシャル・センター・オブ・カルチャー・オブ・カザフスタンやNational Academic Library of the Republic of Kazakhstan、Nurzhol Blvdなどがあり、アスタナの観光に非常に便利な立地です。長い一日の終わりには、館内施設でくつろぐのもお勧めです。アスタナの当施設には、併設の駐車場があります。
ゲゲストДобрый день. Останавливались в отеле семьей в июле, хочу выразить огромную благодарность всему персоналу - за то, что моментально реагируете на любую просьбу, всегда отзывчивы, быстро решаете любой вопрос в пользу клиента. Отдельно благодарю КАДИРБЕК ГУЛИМ! За Ваше доброе сердце, клиентоориентированность и отзывчивость!
ゲゲストХороший отель, отличное местоположение, скидка за покупку авиабилетов есть, сервис хороший, хоть мебель не новая, но хорошая, сервис работает хорошо, но иногда с расписанием завтрака неточности. В целом рекомендую!
DDonThe hotel is close to the old rail way station, but far from the new one (25-30 minutes by taxi). So please check well which one is your destination. The staffs were nice and helpful. They tried to help in anything I requested.