I recently redeemed my complimentary night with breakfast at the Ritz Carlton Astana and the experience was delightful. Club Connoisseur members benefit from several perks, one of which is a free night in a deluxe room, which oozed luxury and comfort. That night I also took advantage of my 20% off a cocktail master class that was interesting, fun, and relaxing. I would like to acknowledge several staff members who made a great impression on me for their professionalism, kindness, and competence. At check-in, Aslan the bellman, braved semi-apocalyptic weather (gale force winds and sheets of rain) to open the very heavy hotel doors for me and retrieve my bag from the taxi. Altynay, the receptionist, checked me in and gave me a beautiful room on a high floor so I could enjoy a view of the city. Sayan, who is in charge of Club Connoisseur, was there to welcome me in person and wish me a nice stay. Later, after I came back from the spa, I had to go back to reception as, embarrassingly, I couldn’t remember my room number (I’d lost the key card sleeve Altynay had given me with the room number on it). Ulkbek, at reception, quickly found me in the system and kindly offered to give me a new sleeve so I wouldn’t forget my room number again. I accepted the offer! That night I went to the cocktail master class at Mokki and, after Aizhan the hostess (who recognized me!) showed me to my seat, Alexander, the mixologist, made it fun, lighthearted, and educational. I now know how to make 4 different kinds of summer spritz cocktails! I met a French-Canadian couple at the class, and we spoke French a lot. At some point, Aidana, who was waiting on the master class participants, made a great impression on all of us when she asked us in flawless French, which one of the snacks we would prefer! She also was kind enough to give me snacks on soft bread as I have braces and cannot bite into hard foods. The next morning, I had breakfast at Mokki. The eggs were perfect and Symbat made me the perfect weak americano coffee I prefer to drink in the morning. Alfonso greeted me in Italian – always nice to see him! Even Altynay, who is in charge of marketing at the hotel, came to greet me and ask how my stay was going. At checkout, Mukhtar came to get my bag from my room and carry it down to the lobby. At reception, Nargiza checked me out quickly and efficiently and that was the end of a very special 24 hours. At least, this time, Aslan didn’t have to brave the elements when he helped me with my bag to the cab! Apologies for the very long-winded review, but the level of attention I received from everyone I have named (and perhaps some I forgot) required special mention. I felt very special and pampered by everyone and I will certainly be back. The training the Ritz Carlton Astana employees receive is working and congratulations to all!
Чистый отель, просторные номера, отличное расположение( рядом министерства, основные учреждения, отделения банков, остановки, достопримечательности, торговые центры, парки. Вежливый персонал. Есть ресторан при отеле.
慌しい一日の終わりには、Reikartz Park Astana ex-Royal Park Hotel & Spaでおくつろぎください。Reikartz Park Astana ex-Royal Park Hotel & Spaは、ビジネスでもレジャーでも、アスタナでの快適な滞在をご提供いたします。当施設からアスタナ駅までわずか11km、ヌルスルタン・ナザルバエフ国際空港まで12kmと、交通が非常に便利です。付近のエリアには、Nurzhol Blvdやツクス・カザフスタン、Vodno Zelenyy Bul'var Astanaなどの多くの観光名所があり、充実した時間をお過ごしいただけます。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。アスタナの当施設には、併設の駐車場があります。
My recent stay at Rixos President Hotel Astana was an absolute delight, leaving me with an indelible impression of luxury, comfort, and exceptional service. From the moment I stepped into the lobby, I was enveloped in an atmosphere of sophistication and warmth that set the tone for an unforgettable experience.
The check-in process was seamless, with the staff exhibiting genuine friendliness and efficiency. The lobby exuded a refined ambiance with its chic décor and tasteful furnishings, creating a sense of anticipation for the lavish experience that awaited within the hotel.
Entering my room was like stepping into a haven of tranquility. The contemporary design, coupled with thoughtful touches, provided a perfect balance between style and comfort. The bed was a sanctuary of plush pillows and sumptuous linens, promising a restful night's sleep after a day of exploring the city.
This hotel offered an impressive array of amenities that elevated my stay to new heights. The fitness center was well-equipped, the spa indulgent, and the rooftop pool provided a breathtaking panorama of the city below. Each facility was a testament to the hotel's commitment to providing a holistic and rejuvenating experience for its guests.
Dining was a gastronomic journey. The hotel's restaurant showcased a culinary masterpiece with a menu that catered to diverse palates. The chefs' dedication to using fresh, local ingredients was evident in every dish, and the attentive staff ensured that every dining experience was nothing short of exceptional.
What truly set this hotel apart was the impeccable service. The staff was not only attentive but also genuinely invested in ensuring a flawless experience. From the concierge's helpful recommendations to the housekeeping team's meticulous attention to detail, every interaction was characterized by a genuine commitment to guest satisfaction.
Situated in a prime location, provided convenient access to the city's attractions, making it an ideal base for exploration. Whether I was immersing myself in cultural landmarks or simply meandering through nearby neighborhoods, the hotel's central position added immense value to my overall stay.
In conclusion, its exceeded my expectations in every aspect. It seamlessly blended opulence with genuine hospitality, creating an environment where every guest feels pampered and valued. I wholeheartedly recommend to those seeking a retreat that goes beyond accommodation, offering an experience that lingers in the memory long after check-out. I look forward to returning for another chapter of indulgence and relaxation.
previously it was Mariot, now only a few signs with the name Mariot remain of it! We traveled as a family, two adults and a baby. If you want to ruin your weekend go to this hotel! what we didn’t like 1. This hotel is not 5 stars, but 3+ 2. There were no bathrobes in the room, there were slippers for 1 person, bathroom accessories were also for 1 person, there was 1 bottle of water for the whole room, they brought it all in minutes 40 days after my call. 3. Do not use an iron if you do not want to ruin your clothes, unfortunately no one told me about this before, although now reading the comments, I respected these reviews. 4. On the third day of rest, we didn’t have cold water all morning, I called the reception and they offered me to go to the spa area and take a shower there, but I didn’t do it, by 12:00 pm we had water. 5. in the shower you can only take a shower from the top shower head, it cannot be switched over, it is broken . 6. The fridge is empty, there are no drinks to buy. 7. in a suite with a kitchen, there are no forks, knives, spoons What we liked 1. Location 2. Security who always opened the door, since we were with a stroller 3. the hotel improved the room when we checked in (I think they did it because our room was not ready) in total I will never come here and do not advise you !
Totally enjoyed my stay in this hotel. Considering the price, its location is perfect, just some walks away from the key landmarks in Astana, like the tent mall. Very safe location as well, even as I was walking after sun down. The bed & room was comfortable enough. I’d like kudos to the male receptionist when I checked in on the 21st, very friendly & even provided me with shopping tips on where to get the stuff I wanted & needed in the neighborhood. Would definitely stay here again when I come back in town
ラマダ バイ ウィンダム アスタナはアスタナの中心部にあり、Museum of the First President of the Republic of KazakhstanやKalibak Kuanyshev Kazakh Drama Theatreまで歩いて 5 分かかりません。 このホテルは、Gorky Russian Drama Theatreまで 0.5 km、Kenesary Khan Monumentまで 0.9 km の場所にあります。
屋内プール、サウナ、フィットネスセンターなどのレクリエーション設備をぜひご利用ください。その他の設備としてこのホテルでは、WiFi (無料)、コンシェルジュ サービス、ヘアサロンをご利用いただけます。
Yessilでは、ランチ、ディナーを提供しています。このレストランは多国籍料理が有名です。客室で24 時間対応のルームサービスも利用できます。バー / ラウンジでお好みのドリンクを召し上がり、喉の渇きを癒してください。朝食ビュッフェを平日の 6:30 ~ 10:30 までお召し上がりいただけます (有料)。
24 時間対応ビジネスセンター、ドライクリーニング / ランドリー サービス、24 時間対応フロントデスクをお使いいただけます。アスタナでのイベント開催には、このホテル のカンファレンス センター、4 室の会議室など総面積 183 平方メートル (1970 平方フィート) のイベント設備をご利用いただけます。空港送迎シャトルサービス (24 時間対応) を有料でご利用いただけるほか、敷地内にはセルフパーキング (無料) も備わっています。
全部で 82 室ある客室にはミニバー、液晶テレビがあります。WiFi (無料)をお使いいただけるほか、ケーブルの番組をご覧いただけます。浴槽またはシャワーのある専用バスルームには、バスアメニティ (無料)、ヘアドライヤーが備わっています。セーフティボックス、デスクの他に、市内通話 (無料)付きの電話をご利用いただけます。
ゲゲスト2024.04.29
We stayed here for few days, and everything was perfect. We were provided with delicious breakfast, clean and fresh smelling room and a lot of other services. The staff was very welcoming and professional too, especially the reception girls Nuray and Ainur, they helped me a lot.
AAntonОтель полностью соответствует ожиданиям. Стандартный Holiday Express. При этом все очень новое, чистое. Строгий дизайн.
Регистрация заезда и выезда прошла быстро. Матрас удобный, подушки хорошие Нормальный завтрак с небольшим выбором колбас, сыров, выпечки и очень большим выбором солений )
ゲゲストВеликолепный отель и сервис. Хотелось бы выделить Сабину и всю команду фронт офиса за помощь оказанную во время моего пребывания в отеле. Отличное местоположение. Очень удобно, все близко. Хороший бар при отеле. С большим ассортиментом спиртных напитков.
DDonThe hotel is close to the old rail way station, but far from the new one (25-30 minutes by taxi). So please check well which one is your destination. The staffs were nice and helpful. They tried to help in anything I requested.