Staff unfriendly, location is good for being central but noise levels are terrible, do not stay here is you value your sleep or have a young family. Building has one centralised heating and cooling system therefore rooms cannot be individually set- no two people will ever feel heat or cold the same. Solution is to open windows but that only increases disturbance of outside noise. Rooms not cleaned to UK standards, very disappointing. The staffs do little to assist in finding solutions. Breakfast is cold, served in the lobby which has a lack of seating all forms part of the terrible experience. It was not as advertised!!
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