アトランタのAtlanta BeltLine West End Trailホテル

バックヘッドのピーチツリーセントからすぐのところにあるこのホテル。とても賑やかでしたが、スタッフはいつも気配りが良く、迅速でフレンドリーでした。部屋もベッドも快適で、無料の朝食も広かったです。犬を連れてきて 歩き回る場所がたくさんあった

部屋の階は高く、眺めは良く、スペースは広く、設備は国内ホテルほどオシャレではありませんが、ホテルのロビー座席エリアは素晴らしいですが、11時近くにチェックアウトするとエレベーターを待つ必要があります。時間に余裕を持ってお越しください

ジョン・ポートマン設計の、滞在しながら名建築を体験できるホテル。安い、部屋はかなり広い、値段は高い。交通の便が良く、主要観光スポットまで徒歩圏内です。 レンタカーや自分で運転する場合、ホテルに駐車するのに55ドルは費用対効果がありませんが、近くに他の駐車場がたくさんあり、ストリートパーティーもあるので、安心して近くに駐車できます。 ホテルのルームサービスの態度は平均的で、電話に出たインド人は非常に無関心でした。 また、途中でちょっとしたハプニングが発生し、予定時間の変更は一切できません。しかし、Ctripのサービス態度は非常に良く、解決結果は非常に満足のいくものです。

We were supposed to stay for a week, but checked out after the first night. Upon arrival at 5p (check in starts at 4p), we found a lobby full of waiting guests and were told that rooms were not ready yet. 2 hours later, we were finally checked in - at 7pm! The lobby still had at least 4 more families still waiting. The staff offered a measly ”sorry for the wait” but that was about it. No one was offered water or anything to drink, nothing to eat, etc while we waited for hours. In fact, one of the staff began complaining to her co-worker that she was going to quit the evening shift because she's tired of the guests being impatient and not understanding. Like WE were the problem. Hilton members who had used the app to check in were no exception. Still had to wait like everyone else. And nothing offered as compensation. When we finally did get to our room, it was pretty bad. The hotel is old and outdated, with stained carpet throughout the hallways, chipped furniture, dirty A/C units and gross bathrooms. Our room had a very strong, pungent smell of pinesol, lysol, and mold/mildew. It was so strong that both of us in the room got headaches after about an hour. Mine turned into a migraine. By morning, I was also stuffy and congested, mist likely from the mold they are obviously trying to mask with this disinfectant smell. Because we got into our room so late and many hotels in the area were unavailable, we stayed this first night but I had already booked another hotel for the rest of the week and we left by 7am. I went to the front desk to check out but no one was there & we had somewhere to be in the morning so I couldn't wait around. I decided I'd check out on the app and we left. The app wouldn't allow the check out since we were leaving 6 days early, so I tried calling the front desk. It went to voicemail so I left a message with my name, room number and the reasons we were checking out. I called 2 additional times that morning, both went to voicemail. After not hearing from anyone, I began dealing with Hilton customer service. It took Hilton 2 additional DAYS to reach someone and after leaving on Sunday, I finally received a receipt on Tuesday evening showing I had checked out 2 days prior. Still never heard from a live person from the hotel. This was an awful experience. We were there for 12 hours and were miserable every second of it. Do yourself a favor and avoid this place at all costs.

設備は平均的で、遮音効果は良好です。到着が遅かったので、翌朝早めに出発したので、送迎サービスはありませんでした。ほとんどのホテルでは朝食に野菜はなく、果物だけのほうが良いです。

Kimpton the Shaneに滞在するのはとても楽しい経験でした。ホームキーピングは毎日行われました。素敵なバスアメニティが提供され、要求/要求に応じて交換されました。私たちは街を訪れるためにそこにいましたが、バーやレストランが付いているルームサービスのオプションがたくさんあるので、ステイケーションに最適な場所かもしれません!

Appreciated how welcoming and accommodating Alicia was the property was so clean and the rooms were updated and gorgeous. Very sleek thank you