The location was excellent, although weather was too chilly and rainy to enjoy the beach. I did take advantage of heated pool one evening - it was wonderful! We thought $35/day parking fee was rather excessive, also, when we got our receipt when checking out, an extra day was added to parking. We told person at desk and fee was refunded.
Also, coffee machine in lobby was excellent!!
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Jaye
2024年2月5日
We've been coming to One Ocean for over 20 years. Love the location and the staff, especially the Valet gentlemen. The hotel could use a refresh after all these years, but is still beautiful and a wonderful hotel. The amenities included in the resort fee need to be rethought. As an older guest not interested in sitting out by the pool or by the beach, cabana chairs aren't of interest to me. Nor are the bikes. I loved it when the room was stocked with free snacks, treats and drinks.
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Melissa
2024年1月29日
This was such a wonderful stay not only due to the beautiful hotel and location but also the friendly and helpful staff! Will definitely make another reservation in the future.
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Ronald
2024年1月17日
We have stayed there many times over the years. Now it's time for a major refresh. Nothing has changed over the years, and it shows. The rooms used to be stocked with various snacks (included in the resort fee). Now nothing. When I asked, the person at the counter, he said that now the resort fee allows you to make your own coffee. $35 for parking and $30. for a resort fee is out of hand. Also, the lobby bar is no longer in use. It is just a big empty space. As the only real hotel in the area, it makes no sense.
I hope a general redo happens in the near future.
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Felicia
2024年2月15日
Great beach access, lovely room, friendly and helpful staff, in a cute little neighbood
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Tommy
2024年1月5日
I was very disappointed to find I was charged $35 after my stay for parking. ******* listed nothing about a required valet parking fee-only the resort fee. When arriving at the resort, I asked if I could park myself and the Valet said no it was valet only. He did not mention any charge. There was NO signage stating their was a charge. At the front counter, I never signed anything agreeing to a parking charge. I called and spoke to Anthony on 1/3/24 and would not remove the charge for me. The room was overpriced for what it is, and to try to fleece customers for another $35 with no option to self park is dishonest in my opinion.
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susan
2024年1月3日
Nice place but a lot of hidden charges, like resort fee for what most places offer for free. For the cost breakfast should be free. Bathrooms look tired and dated. Staff great
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Mark
2023年12月21日
The staff was very helpful and polite. Right on the beach alot of bang for your buck. Would recommend and syltay again. The only complaint is outlets bring a 4 in 1 plug or however many to accommodate your charging mreds for phone, laptop, tablet, kids tablet... etc. Other than that its worth a look in a great lication for shopping eating or just walking around and takin in scenery
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Bernadette
2023年11月28日
Room a little smaller. Shower did not drain properly and the bathroom door won’t closed. No available parking but valet.The staff are nice though abd very helpful
当施設はジャクソンビル駅(アムトラック)から35km、ジャクソンビル国際空港から41kmです。付近にはCulhane's Irish Pub & Restaurantやジャクソンビル・ビーチ・フィッシング・ピア、Shipwreck Island Water Parkなどがあり、アトランティック・ビーチの観光に非常に便利な立地です。