延泊したくてTrip.comから同じ部屋タイプを予約して、同じベッドでのステイを期待しましたがグループの予約の部屋に使うとのことで移動するよう言われました。それはいいとして、延泊で取ったのですぐに別の部屋に移動できるかと思いきや、10amまでに一旦C/Oして2pmにまた来てくださいと言われ、空室があるのはネットの空き状況で見て知っていたので、なんだか融通が利かないというか頭が悪いなあと思いました。
I would had liked to extend my stay, so booked via Trip.com again. And I expected they assign my bed as same as last day, so I kindly asked them. Unfortunately it wouldn't cuz a group was assigned the room, it was okay I understand.
But, I was shocked what a reception clerk instructed me that I need to check-out until 10am and come at 2pm again. I knew they have available room on them website, so I thought I could just change my bed immediately... ya I was disappointed of them service.