ゲイロード ロッキーズ リゾート & コンベンション センター(Gaylord Rockies Resort & Convention Center)

Location was convenient to the airport. Facility was beautiful. Rooms were clean and we had great view. Plenty of towels as well.

Best family staycation ever!

The stay here was fine but after I returned home I realized I left something in my room. I called the hotel three different times and each time I got the run around and they finally admitted that after five days they still hadn’t cleaned the room I was in so they didn’t know any items were left. They couldn’t be bothered to check my room for the item and even though I offered to pay for having the item shipped to my home they just didn’t seem to care since they seemed so unorganized. Poor service in that area.

The Hotel is amazing! But they have to work on food options. We were with four little kids and all the options had HUGE lines! Another suggestion: for a hotel this big, they should have a kids room with toys for them to spend some energy. The Arcade Room is nice but it is all eletronics and paid fun.

This property is amazing, huge, gorgeous, lots to do. Especially for families. The customer service is incredible. Ryan went above & beyond in helping me with a situation I had, and Jose & Brett from maintenance were so nice and helpful I was so grateful for their help. We had a great experience at this hotel. Would definitely return. The only complaint I have is that the food everywhere is not good. We ate at the pool food stand (so-so), had the room service (eggs tasted like plastic), and ate from the Asian restaurant (the hot food was cold and the sushi was warm). None of it was very good at all. But other than the food we really enjoyed our stay! Highly recommend

It would have been nice if the staff would have informed me at the time I made the reservation about the extensive maintenance being done. So. Much. Christmas. Bah Humbug. More like So. Much. Closed. Totally not worth the price for a room when most of the restaurants/bars are closed.

We had a wonderful time! Everyone clearly liked their jobs! And, I mean everyone, the Guest Services, IT, bellman, housekeeping engineers, restaurant staff, recreation staff, spa staff, holiday staff. Everyone was super accommodating and friendly. All, spent valuable time listening to our 4 yo and her stories. The only downfall was the lack of eating options on the property. I believe next year will be better with the possibility of some new restaurants being completed.

We didn’t realize they had the whole main area under construction. It used to be the focal part of the hotel. They also didn’t have the outside activities like years past. There weren’t many dining options. The ice experience however was the best one yet and amazing.

Loved the sports bar and the fireplace outside! Would have used the hot tub if the water was warmer Great place for family with kids or just adults, this place has it all!