ハイアット プレイス デンバー エアポート(Hyatt Place Denver Airport)

The name Hyatt means nothing these days. The place is a dunp. Even the lobby furniture is wobbly and old. I was there for 2 nights and my room was not serviced a single day. One of the days a cleansing lady showed up at 5:45 pm asking if I wanted my room cleaned. I had been gone all day since 8 am. She. I asked why my room was not cleaned earlier she said she had just started bet shift. The place is old, the rugs are dirty. The elevators smell like DDT. NEVER AGAIN!

For $100 you can’t do much better these days. It was certainly an older hotel. The pillows were average. The towels were nothing to brag about. The mattress was not suburb. Still better than motel 6.

Everything was great except we had to wait for over an hour for the shuttle at the airport. We called the hotel, they said they sent someone but we had to call 2 more times until they finally arrived after over an hour.

The room was nice, but you can hear everything through the walls. No parking voucher if you're a guest either.

Front desk in the evening was rude, dismissive, and seemed annoyed to be there. Not great customer service.

Rooms are nice! However the bathroom was extremely small and the shower kept losing water pressure. Free “breakfast” was a joke and almost nonexistent.

Booked a 2 bed double room for 3 people and got a king room with a pull out couch. The couch didn’t have any sheets/blankets/pillows and when asked for them, we were told they didn’t have anymore. I think if you’re going to give someone a pullout couch instead of an actual bed, you’d at least ensure they’d have blankets and pillows, no?

Simply, my experience was quite upsetting. After an extremely long day of weather, conditions and cancellations with air flights. I checked in at 11 PM only to find that when I entered my room, it was completely completely a mess and not had been cleaned. I returned to the front desk which told me that they had no more rooms And I would have to travel to one of their sister hotels for lodging.

According to hotel staff, ******* frequently overbooks hotels leading to confusion at the front desk, inability to get the chosen room and a very long wait before checkin.