エレメント オースティン ダウンタウン(Element Austin Downtown)

Austin城市整體不大，酒店距離市政廳和UT都比較近。服務態度不錯，設施也還行，就是注意需要自帶洗漱品和拖鞋。酒店還有自行車可以免費借，就是要提醒工作人員幫你調整座椅高度

We booked a room that accommodates 5 (2 Queen with a sofa) and hotel sold out so they gave us a king suite which can not sleep 5. I paid extra for the extra guests. They ended giving us a king with sofa bed but not after we went to one room that did not have the sofa bed so we had to get all our belongs and head back to front desk. After waiting 10 mins, we got our room. They offered $25 credit at the bar which gets us one drink. Ugggh what an awful experience from a long trip. Took us forever to get extra pillows and blankets to make a sleeping bad on the floor. We paid $500 a night to sleep on the floor .

We waited 10 minutes to checkin. Not because of a line, but because staff wasn’t at desk. Two young girls eventually came back with coffees. We requested bedding for sofa bed and they only brought sheets. It was in the 30’s and no blanket for our son. The TV did not work. Took 30 minutes for valet to bring our car around. A terrible stay. Grateful it was only one night.

The hotel needed to be cleaner—lost packages. Not helping in any way. Expensive

Excellent location and nice Rooms...Tower is shared by Aloft Hotel...Valet a bit pricey at $52. a night.

Great location, nice staff. Excellent breakfast. Room design is a little wonky and we could have used another chair since there is a kitchenette. Good bakery and restaurant attached.

Dry centrally located. Walkable to many destinations in downtown Austin. Parking valet was convenient for day excursions.

King room smallish. Only tiny table for dining in and had to use desk chair and easy chair to eat together. Convenient having microwave and mini fridge. Breakfast good - need to get in early to get the good pastries.