「⸻
J’ai passé un excellent séjour à l’Hôtel Suisse à Alger. L’accueil a été remarquable dès mon arrivée, notamment grâce à la réceptionniste Célia, dont le professionnalisme et la gentillesse font toute la différence. Toujours souriante, attentive et disponible, elle a su répondre à toutes mes demandes avec efficacité et bienveillance. Grâce à elle, je me suis senti immédiatement à l’aise et parfaitement pris en charge. L’hôtel est confortable, propre et idéalement situé, mais c’est vraiment la qualité de l’accueil, en particulier celui de Célia, qui rend l’expérience exceptionnelle. Je recommande vivement cet établissement !」
「We booked the hotel before booking the air tickets, but letter got the air tickets a day before our arriving date , we sent several messages to the hotel's e mail address as well as to trip.com to adjust our booking.... none responded to our communications, we tried to contact the hotel by phone, but they do not respond too.
with more frustration, when i showed the e mails copy at the reception counter (Hotel) the checked and informed that they have received the mails... did not even bother to give me any explanation for not responding to my request. My colleague and I, had to stay in a different hotel for 1 night and left AZ Hotel Vouge, D or a night before... this non - cooperation not only cost us USD 200 more but had to face a lot of trouble .」
「5성급이지만 정원 예쁜거가 다라고 보시면 되어요
그리고 직원분들 친절하시네요
수영장도 괜찮은데 저희 아기는 수영장안으로
들어갈 수 없었어요
여기 트립닷컴에 잘못된 정보가 있네요 어린이 수영장 있다고 해서 찾아간건데 ㅠㅠ
객실에는 머리카락이 바닥에 있고 냉장고는 고장났어요
그냥 박물관에 간다 생각하시고 몇밤 머물기 괜찮은 것 같아요
유명인들이 많이 머물렀어서 뭔가 기분이 묘하긴
했어요
정원이랑 라운지 카페 정말 이뻐요」