慌しい一日の終わりには、ソフィテルアンバサダーソウルホテル&サービスドレジデンスでおくつろぎください。ソフィテルアンバサダーソウルホテル&サービスドレジデンスは、ビジネスでもレジャーでも、ソウルでの快適な滞在をご提供いたします。当施設はSuseo Stationから3km、金浦国際空港から27kmと、便利な立地です。最寄の主要公共交通機関は蚕室で、当施設から600mです。付近のエリアは、Lotte Museum of Artや松理団通り、Olympic Park Deulkkolmaruなど、観光名所が豊富なことで有名です。館内の様々な施設で、有意義にお過ごしいただけます。ソウルの当施設のお客様は、駐車場をご利用いただけます。このホテルの清潔度は高いと評判です。ご家族連れのお客様に、このホテルは常に高評価をいただいております。
So, I went back and forth between a four and five. We stayed for four nights in a Signiel Premier Double room mainly to have access to the executive lounge which in other high-end hotels is generally pretty spectacular. Here, it's pretty useless consisting of mostly cookies and crackers for both morning and evening services. That being said, you stay here for the novelty of it and for the view. The view lived up to its billing and the room was clean, quiet and comfortable. Outside of the thirty minute plus check in, the service was exceptional and friendly which bumped it to a five. I'm not sure why the Executive Lounge is so terrible. Seems nonsensical and I must be missing something. As far as I can tell, there are no rooms that come with breakfast. And breakfast is about $55 per person. If you just want a latte, that's about $19 US. Maybe that's why and they want you to pay up. Lastly, from a tourist's perspective, the location is away from everything and away from where the group tours start and you'll need to take a train to city hall. Just an inconvenience, but for the money, unless you really want to say you stayed there, there are probably better hotels with better amenities in better locations.
We are still currently at this hotel but the service from some is so poor that for the first time, I find the need to review before leaving. Sadly, I suffer from many allergies - some can make me quite ill & some can be fatal if I’m not careful. Dairy is one that makes me ill. One morning, the eggs choice was only scrambled. As I can’t have that, I ask whether I could have a couple of fried eggs. To my surprise, I was told that they did not have eggs! I explained my allergy problems & hoped for some understanding & support but I got none. It was like talking to robots who kept on repeating that the kitchen had no eggs! They preferred to refund me my breakfast cost than to go ask the chef to fry two eggs for me. On another occasion, I asked for either a piece of fresh ginger or a spoonful of crushed ginger in a cup of hot water as I was having some really bad stomach pains. Again, I was told the same thing, ie the kitchen did not have any ginger. I offered to pay for it but still they would not bulge to go ask the chef for some ginger. Both times, it was the staff at the counter/bar on the 4th Floor. They are the most rigid, unreasonable hotel staff I’ve ever met. We travel extensively & this is our first time (& definitely last) at the Moxy. We thought we’d try a new hotel. We put up with the fact that there is no wardrobe. We went to purchase a clothes rack & clothes hangers to handle this matter. We purchased a loofah & soap holder for the shower cublcle as there is nothing to put one’s things on. We put up with all these quirkiness to say nothing else but the lack of service or lack of help like what I’ve experienced so far, I won’t put up with. As a new hotel, it should have put its best foot forward & its best staff forward. Disappointing to have some staff that don’t even understand or speak English. However, I have to commend Sun for the great job he’s done every time we’ve encountered him. Apart from its location, I would not recommend it to anyone.
Lotte Hotel Seoul is a popular choice amongst travelers in Seoul, whether exploring or just passing through. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop are there for guest's enjoyment. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, mirror, towels, internet access – wireless, internet access – wireless (complimentary). Enjoy the hotel's recreational facilities, including fitness center, sauna, indoor pool, spa, massage, before retiring to your room for a well-deserved rest. No matter what your reasons are for visiting Seoul, Lotte Hotel Seoul will make you feel instantly at home.