ジャス グリーン ヴィラズ(Jas Green Villas and Spa)

スタッフは素晴らしかったです！

So disappointed!! Villa was nothing like the pictures. In need of desperate maintenance. Bathroom door wouldn’t close as it was severely warped. Bathroom was so stuffy that you couldn’t be in there for more than a few minutes. The decor in the bathroom, mainly the river stones were all dusty with half of them missing. Only toiletries provided were shampoo and conditioner. These were never replenished. No soap!! We had to buy our own. Towels were never replaced. We had to call every day for fresh towels. Toilet seat would come off every time you lifted the lid. Pool was ok. Mouldy statues really set it off. Decking was so weather beaten as were the sun lounges. We kept waiting for them to break. The cushions on the lounges were so cracked it was like laying on a cheese grater!! Top it off with a concrete bed. Room service was atrocious as was breakfast. The included breakfast you could have either juice or coffee. Not both. Food was like it just came straight out of a packet. Even the signature satay was pre cooked. Half warm and half cold. Like they had been microwaved. Ants made it so uncomfortable to be outside. Spa was average. Location made it so hard to get taxis. Do yourselves a favour and book somewhere else. We had two weeks there and it was just depressing. 1 star is being generous.

Staff were very friendly and helpful but with inevitable language issues. Front of house - lobby and restaurant were beautiful and grounds were lovely. Villa was serviceable and would have been amazing in its prime but was well overdue for some TLC. However we did get it at a very good price so I'm not discounting that other Villas are of a higher standard. It was a bit disappointing that with a lot of scooters to hire, they were only available on a daily rate. We wanted half day. Also the masseuse was brutal! But then again maybe we are just soft... But was still an enjoyable stay.

Fabulous Villa with on site spa services. The staff were very helpful and the location is quiet but in close proximity to everything. Thanks for your service.

Stayed in a 2 bedroom green villa for 9nights. Loved the little pool. Aircon was nice and cold. Staff were super friendly and helpful. Tv stopped working and was replaced within half an hour. Great options for breakfast and ate multiple items off the menu during our stay. Used their airport pick up and drop off services with no hassles. Would go back again with a great wotif deal. Rooms are separate in the villa, so if staying with little kids in separate room they are about 5 or so meters away and have full access to pool.

After reading the other reviews on here I was almost put off coming, so I decided to wait until I arrived to pass judgment. I noticed reviewers had complained of ants, yes it’s a hot country and there happens to be ants. Easy fix, reception gave us a can of ant spray, I sprayed the door steps and no ants came in. Stained sheets… now the reason this is happening because people get tattoos while they are here and the ink permanently stains the sheets, the hotel offer an extra sheet just in case you decide to have a tattoo. My sheets were fine Maintenance around the property. Well here’s the things Bali didn’t get millions of dollars/pounds bailout for the people or businesses to live off during Covid. So the hotel only opened back up in April and as money comes back in repairs are being carried out. I’ve been here 7 days and maintenance have been working relentlessly throughout. The villa is very nice, you get a large bedroom and a diner/kitchen, plus your own secluded pool. Yes there are bits of paintwork that need touching up and the odd imperfection but look past this and you get serenity close to town. Can’t fault the staff here they are pleasant and go out of their way to help you.