I am a frequent Hilton customer and Hilton Honors member, but will avoid this particular hotel in the future. My family stayed here as part of a block of rooms my niece reserved for her wedding The rooms and views were beautiful, and most of the staff were very friendly; however, we were absolutely shocked and appalled as to how the bar manager treated our wedding guests the Friday night before the wedding. My niece had called in advance and was assured the bar/restaurant could accommodate our crowd, as we came in from all over the U.S. for the event. Instead, the bar manager seemed thoroughly annoyed and bothered all night, and began yelling at some of the guests to MOVE away from the entrance, even though we were not blocking anyone from entry. While the bar apparently closes at 11 pm, we were told by the bartenders at 10:15 that the manager announced it was last call. We are not an unruly group. We were just enjoying some drinks and each other’s company since we rarely get the chance to see each other. (My son and I had just been through Hurricane Milton and were just happy to be safe with family.) My brother-in-law civilly asked if he could inquire about the early closing with the bar manager, who then came over loudly announcing that if anyone wanted to know her name, it was Lanesha, and that she would be happy to spell it if someone wanted to complain. My sister, the mother of the bride, also attempted to calmly speak to her privately, explaining that it was her daughter’s wedding, and that her behavior was making us feel unwelcome, and that it seemed like she was angry with us. The manager was apparently very offended by the use of the word “angry,” and became immediately irate, introducing a discussion about race into a situation that had nothing to do with race. She then walked over to the check-in desk and told the receptionist there to tell us to all quiet down and began turning the lights on and off to make us leave. Many had already left at that point, and the few who remained were simply dumbfounded as to what was happening. We asked the bartenders (most who seemed terribly embarrassed) what we had done to offend anyone, and they just uncomfortably explained they thought it might just be a difference in the way people communicate. I then tried to speak to the manager myself, informing her that I would be leaving reviews detailing this incident, to which she responded that she was “being harassed” and was now calling security. Security??? Again, just absolutely shocked—as this was completely unnecessary. To my knowledge, at no time did anyone other than the manager raise their voice or behave in a way that was inappropriate or threatening (check the security video should there be any doubt). The handful of us left walked outside as security showed up. Together, the manager stood laughing with them, clearly unintimidated in any way. My niece, the bride, told the manager on her way out that she had spoken to the hotel in advance re
Good hotel. Rooms are cleaned ans spatious. Bathroom is bit small .ho man why always bathtube just install showers booth ... Amenities are goid The area is safe and calm Only the swimming pool was not up the standards. It was a hot day wouod have appreciated not entering in a sauno
My hotel stay was fantastic, thanks to Bruce and Jomah at the front desk. If I were allowed to write separate reviews for them, I would, because the performance of each alone would warrant a return visit. From the moment I arrived, Jomah's welcoming and attentive service made me feel right at home. Her professionalism and pleasant smile were greatly appreciated. Similarly, Bruce's warm and friendly approach made me feel instantly comfortable and he treated me like an old friend. Throughout my stay, he provided exceptional service with cheer, addressing all my needs and inquiries promptly. Thank you, Bruce and Jomah!
ゲゲストI booked an overnight reservation for my husband's birthday celebration. The entire experience was unique and simply outstanding in every way! We were made to feel VERY SPECIAL by each and every staff member with whom we engaged. We were CONTINUALLY welcomed throughout the stay from the person who opened the car door and greeted us by name to the very knowledgeable concierges, the room service staff, the culinary staff, the bellman, the driver, Lottie Dottie and EVERYBODY! The hotel was very clean and beautifully adorned with pictures, books, furniture, plants and artifacts that told the story of the hotel. This includes the very accommodating bedroom with a comfortable canopy bed and a pristine, spacious and updated bathroom. One could ALWAYS count on soul-stirring music playing in the background of every public space. Each tune moved us to murmur the lyrics regardless of where we were and what we were doing. Ever had a snack attack? No worries! The room was well stocked with a variety of goodies and beverages to soothe those evening urges. And, finally, let me praise the food selections offered to us at teatime and breakfast. Homemade jam, almond butter, muffins, oat flapjacks, chicken sausage, eggs, and more! This was quite an awesome getaway! And, yes, we would do it all over again!
RRickAh, Baltimore, a city of rich history and eclectic charm. My wife and I recently had the pleasure of a stay at the Hotel Ulysses, a luxurious retreat nestled in the heart of this vibrant city. True to the reputation of the New York-based design firm, Ash, the Ulysses is nothing short of an architectural marvel.
The first thing that catches your eye? The hotel's impeccable aesthetic. It's a masterful blend of old-world charm and modern design, encapsulating the very essence of Baltimore's diverse character. While the rooms might have been a tad on the cozier side, they more than made up for it with their plush comfort and attention to detail. The Ulysses truly exemplifies the notion that beauty lies in the details, and the meticulousness with which they've curated every aspect of the guest experience speaks volumes.
The 19th-century charm of the Mount Vernon neighborhood is beautifully echoed within the Ulysses. The delicate stained-glass skylight, the ornate crown molding, and the preserved brass postal box serve as a testament to the building's rich history. But it's not all vintage here. The interiors seamlessly transition from the ornate influences of the Art Nouveau era to a more streamlined approach, evident in the hickory wood furniture adorned with Ash’s custom textiles. And oh, those hand-beaded lampshades and embroidered quilts! They added the perfect splash of color and quirk.
A special shout-out to the carved flamingos that support the bedside tables, a delightful nod to Baltimore's own John Waters and his ”Pink Flamingos.” It's this mix of opulence and eccentricity that makes the Ulysses stand out.
Booking through Trip.com was a new experience for us. A bit unconventional, sure, but it came through in the clutch. The $35 ”destination fee” threw us for a loop initially, but the $20 credit we received towards our bill at the hotel restaurant (Ash Bar) or the bar (Blooms) made it all worth it. Speaking of Blooms, what an experience! The mirrored ceiling, the crimson banquettes, and the purple stools set the stage for a night to remember.
In a nutshell? The Hotel Ulysses is a triumph, an ode to Baltimore's multifaceted spirit. Whether you're here for the history, the design, or the sheer experience, the Ulysses promises and delivers. Highly recommended! 🌟🌟🌟🌟🌟