ザ ヘリテージ ホテルズ バンコク(The Heritage Hotels Bangkok)

First time staying at this hotel.. great location just outside is the bts station chong nonsi. Surroundedby . 7-11, mcd , massage , food . Breakfsst was good too.. Will come back for stay again.

Room is dark. Light is dim, on all the lights but toilet still dark. Water pressure is good. Housekeeping not up to standard, trash not clear. Asked for connecting room but did not get it. Was advised to call the next day in morning to check, told to checkout both room and wait for new set of room. When brought our luggage down, told us that connecting room was not available, and that we will be going back to the same room. Information was not accurate at all. One of the room was even dripping water from aircon, which we called front desk to having people bringing pail to collect water. Smooth enough for the actions to be first time encountering. Have to off the aircon on an extremely hot weather just because the pail was full 1H into the "solution". Imagine surviving the stuffy room at 38deg with no aircon. No bathroom essential such as bathroom slippers, toothbrush and toothpaste. 2 person staying but only 1 shower cap. Bed is soft and only 1 pillow. Flooring breaking apart with wood splits - yet they dont offer bathroom slippers. Location is prime, right at chong nonsi bts. 7-11 just right around the corner and mcdonalds is slightly further down from 7-11. Massage at the lobby was crap. Did not enjoy the service. Rsvp slot at 2230H, for 60mins massage. Only got attended at 2300H, changed me to a 30mins 4 hand massage, they close at 2330H. Did not enjoy at all as there are no strength on massage. Different masseurs kept telling to stand up and sit down after they shift the chair around. And throughout the 30mins, the masseur were talking, not attentive at all

คราวนี้ได้อัพเกรดห้องด้วย ขอบคุณมากนะคะ เวลาไป กทม.จะเลือกไปพักที่นี่ทุกครั้ง ทำเลดี ห้องกว้าง สะอาด เดินออกมานิดเดียวก็มีร้านอาหาร 7-11 ร้านทำผม และBTS ช่องนนทรี แนะนำเลยค่ะ❤️

Rude staff. Two ladies from the front desk very mean and not helpful. I booked the hotel for swimming pool and I couldn’t use because they decided to paint the floor during the weekend. Complained first on Saturday Feb 3rd then they said gonna finish soon and Sunday also closed. Ended up canceling my stay and book another hotel.

close to BTS Chongnonsi. little bit old but very cheap.

In front of BTS Chon-Nonsi station, easy access to attractions like the Manahakhon Tower is just across the road. also near the convenience store and restaurants.