All staff are very friendly, polite, and nice. Thry make people feel very welcoming. They give good recommendations of restaurants. The hotel is older and at the center of everything which is convenient for the first time visitors to Bariloche. The rooms on the street side can be very noisy, but you can request for the quieter side.
Hotel is very centrally located on a main shopping thoroughfare. Because of a fiesta it was noisy until about midnight. Very little English is spoken which was a problem when we asked for help with a cancelled flight. We moved to Hilton Hotel which was cheaper and much better in all respects.
Hotel Cristal is in need of updating. The Jacuzzi shower cubicle in our bathroom was extremely old and awkward to get in and out of and was totally useless. Only a spray head worked and the pressure was useless so goodness knows how it ever worked all the jets! Waited ages for hot water and then it would suddenly go freezing cold. Went for a drink in the bar and they could not offer a glass of wine. Wine only by the bottle! I asked about the notice saying Happy Hour and was told that was only if you had Campari or Vodka!
Buffet breakfast was fine.
Would I choose it again - no. Plenty other hotels in Bariloche.
Atendimento excelente o único ponto de atenção foi que o quarto privado que reservei não tinha Tv, não me atentei na hora da reserva porque geralmente os quartos possuem Tv, no mais tudo ok. Localização ótima com uma vista incrível para as montanhas. Café da manhã continental (simples, mas gostoso!).
Foram dias ótimos!!!
It was a great stay, receptionists were amazing with advice, reccomendations and all. But wasn’t the cleanest, lacking amenities. Expected a towel or toothbrush you won’t get here. Very minimal selection for breakfast