Last minute room booked for early morning flight departure. Lovely room for price paid (competitive rate found on Trip) decent food, close to airport 15mins walk or 2mins drive.
On pulling back the sheets a pair of ladies briefs was discovered in the bed. Suggests the bed was not changed from previous guests. Reception was not apologetic and did not rectify or compensate. Very poor. It took an hour to check out because reception claimed we had not paid It tried to contact yourselves and could not resolve. I had evidence that I had paid yourselves. Complete waste of my tine and very inconvenient! I do not know whether it was Trip.com or Hotel to blame. I will not use hotel or trip.com again
Very convenient for my conference at P&J live which is literally a stone throw away. Front dest is efficient and helpful. Room is clean and spacious. No significant noise despite near the airport. About 30 min bus ride to the centre, bus stop is 2 min walk away.
It was nice to have it next to the airport. But we didn’t have enough bath towels, the sofa bed wasn’t opened and there weren’t enough pillows for 3 of us. No windows available and felt claustrophobic not being able to let the air circulate. Staff… there was a grumpy not very helpful and approachable lady, however there was a very kind gentleman at reception and very helpful. Beds were comfortable.