Hotel is at the hilltop with best views,To add up each and every staff member is courteous and on the toes for delivering top notch service.will definitely come to same hotel if visiting Kasauli again
Location was a little away. No shops or anything nearby; but kasauli is a small town and resorts are generally away from the town. The hotel provided excellent valley views and a terrace with each room overlooking the valley. All necessary amenities of decent standard were available in the room which was large enough for a double room. The staff were very courteous and helpful. All of them. The food variety and taste was as expected from a hotel of the star level as lemon tree.
Its located at peak with good view. Rooms are good & clean with small balcony but the biggest issue is the service, they are running such a big property with very few staff. We went for swimming in pool but every time need to go around the place to find someone to give pool towel. Also pool is cleaned only once in morning and have no attendant throughout the day. Breakfast service is too slow and most of the time items get finished and when you enquire they mention that they will serve on table which never happens. I asked for black coffee and they guided me to hot water pot which had cold water. Also we ordered soup and it came in curry bowl with extremely oily croutons. I even complained to managers but they only reply positively but there is no action. Overall don't expect any kind of 5-star service, only go if you need expensive room with good location & view
This is unique hotel theme and it's really located in Jungle. we stay here for 1 night and we got Jungle view with top floor. Property is very nicely designed and every space is fully utilised. All staff are very soft spoken and polite. Food is also very good. don't miss their welcome walnut cake and fruits in the room. Breakfast is also having good options. it's kid friendly and ample space of play area for every age group. Other construction work might disturb you however if windows are open. overall stay was very good and you can spend good time here.
Samsara resorts is a great property with very good staff, especially Jitender the property manager and the restaurant staff. The property is located slightly away from the main Kandaghat but nested in a cozy quiet place. It’s surrounded by lush greenery and has only a few rooms- ideal for a peaceful getaway.
Booked two deluxe rooms. The rooms were clean, spacious and well maintained. The view from the balcony was awesome. Management and staff were very welcoming. There was ample parking space. The property was large and had two playing areas for kids and there were indoor activities as well. Food was also tasty. Overall a nice experience.