ゲゲストHotel is at the hilltop with best views,To add up each and every staff member is courteous and on the toes for delivering top notch service.will definitely come to same hotel if visiting Kasauli again
ゲゲストThis place is must to visit for short weekend getaways from delhi ncr. The staff were polite & courteous and promptly responded to our requests. The food taste great, specially the south indian dishes & all the spread was worth a try. Basic rooms are decent (furnishing can be improved by adding wall panels or louvers. If you can pay extra then go for cottages with lawn. To sum up our stay was amazing. Thanks, to wh team.
ゲゲストMy stay was excellent! The food was delicious, the location was convenient, and the facilities were top-notch. I especially appreciated [mention a specific positive aspect]. I will gladly take the discount, Thank you.
ゲゲストLocation was a little away. No shops or anything nearby; but kasauli is a small town and resorts are generally away from the town. The hotel provided excellent valley views and a terrace with each room overlooking the valley. All necessary amenities of decent standard were available in the room which was large enough for a double room. The staff were very courteous and helpful. All of them. The food variety and taste was as expected from a hotel of the star level as lemon tree.
ゲゲストResort is beautiful and quality of service and food is quite good. My family enjoyed the stay. Excellent play area to keep kids happy. My child enjoyed the trampoline jumps. Staff is polite and helpful. Only critical issue: in-room tv set-top box was not working. This is not acceptable as t20 world cup is on-going. It could not be fixed even after repeated complaints. And watching matches on projector (without sound) in common area is not a good experience. These basic things must be resolved promptly. Another issue: springs in bed mattress would make too much noise even during small movements, disturbing sleep. Caution point: accessibility to the resort is poor. Last 1. 5km road is very narrow and mostly unpaved. Need to be cautious while planning trips particularly in monsoon season. Also, it's quite far from kasauli town (about 30min drive one side, so if multiple site seeing is planned, this resort may not be the best location to stay.
ゲゲストLocation was good,and whole the hotel has valley view.food was average.aesthetics were so good,hotel is huge according to expectations.
Staff was humble and welcoming
Check-in was too smooth like completely hassle free,they also provided early check-in
But They could not solve the television issue in the room,which was not connecting to youtube
We ourselve later sorted it out when they weren't able to buy it took whole day
Will recommend others too.
ゲゲストOverall experience was good, the only issue is the rate of food items in the restaurant. Our stay was for 3 nights inclusive of breakfast. We had an assumption that the restaurant menu rates will be nominal but on the sad side they very highly exaggerated. Although rest all was good...they need to consider this onto make the stay much better.