プレトリアのバー付きのおすすめホテル

Room was great but service a bit and miss. Called butler and housekeeping to change Aircon settings but no reply Portions in restaurant are large so don't order too much

Such a nice place. Sleeping in an airport was definitely something new for us. The place is so clean and the staff really friendly. Having the view of the airfield was stunning.

このブティックホテルは優れたカスタマーサービスを提供しました。部屋は広いです。暖炉の前で朝食をいただきました。これはとても素晴らしい経験だったので、私は再びここに滞在するために戻ってきます。

私は私の滞在とスタッフが提供してくれた礼儀を楽しんだ。彼らは非常に専門的で、私のすべてのリクエストを支援してくれました。夕食は最高でした。引き続きお客様にご好評をいただいておりますように。ガーデンコートは常に私にとって最高であり、プロフェッショナリズムと尊敬の念から常に家族や友人に紹介されています。良い仕事を続けてください、あなたはこれまで最高です

ペースは、ビジネスや飲食店の近くにあります。徒歩圏内に複数のレストランを選択するか、一緒に食事をすることができます。安全な駐車場があり、部屋は快適で清潔です。高速WIFIがあります。スタッフはフレンドリーでとても親切です。

Upon arrival, check-in at reception was smooth. We were provided with our room key and directed to our accommodation, which required us to drive to the other side of the estate. However, when we reached the room, the key did not work. We walked back to reception, where we were informed that a network issue had prevented the key from being properly programmed. The receptionist, who was very helpful, offered to accompany us to the room and opened it using a master key. She assured us that a functioning key would be delivered as soon as the network was restored. Upon entering the room, we immediately noticed that it had not been cleaned. The window sill was sticky with what appeared to be beverage spills, the floor was dirty, the bathroom mats were not fresh, and most concerning, there were rat droppings on the window sill, on the floor behind the curtains, and behind the door. I contacted reception to request housekeeping and asked to speak with a manager, as the condition of the room was unacceptable. A housekeeping staff member arrived, but I requested that cleaning not proceed until the housekeeping manager assessed the situation. The manager quickly confirmed that the room had indeed not been cleaned and that there were clear signs of rodent activity. She apologised sincerely, asked us to wait while the room was cleaned, and said she would escalate the matter to the rooms division. While waiting on the terrace outside, we noticed a mouse in the bushes, which explained the droppings found inside. After the room was cleaned, the manager returned, apologised again, and informed us that a complimentary bottle of wine had been arranged for us. We told her about the mouse we had seen and expressed that we did not feel comfortable staying in that room. She went back to speak with the rooms division, and we waited in the bar. An hour later, she returned with keys to a new room and directed us there. The replacement room was clean, though the entire experience made for a rocky start to our stay. The following day, after breakfast, we returned to our room to find that the terrace doors had been removed and two maintenance staff were working. This came as an unexpected surprise, as no one had informed us that repairs would be taking place. We decided to return to the bar to allow the work to be completed. As we were celebrating a birthday that day, the housekeeping manager kindly arranged for our room to be decorated with a birthday message. From that point onward, we thoroughly enjoyed our stay thanks to the exceptional customer service at the restaurants, bars, and spa. In particular, we would like to recognise Moses, Regal, and Tebogo at Kingsley Restaurant; Sibongile at Granatas; and Mandy at the spa for their outstanding hospitality. They truly made our stay memorable. Overall, despite the challenges we experienced upon arrival, we had a lovely stay. Thank you to everyone who contributed to making my mother’s birthday special.

The service was excellent upon my arrival,I was surprised with a cake and fruits and nuts platter because I went to celebrate my birthday thank you ANEW HOTEL,not to forget a glass of champagne at reception enjoyed my birthday.

プレトリアの安全、おいしい料理、ホテルのスタッフは素晴らしかったです。安全な駐車場、一流のレストラン、お金に最高の価値。

私は彼らとの経験を楽しんだ、とても礼儀正しい人、そして彼らは私をとてもよく助けてくれました。場所はとてもきれいで、静かです私は本当にそれを楽しんだ。

絶対に素晴らしい場所です!!私たちが今までに持っていた最高の滞在!! 朝食と夕食が含まれています。食べ物は素晴らしく、多くの食事は毎食終えることができませんでした。 彼らはフレンドリーで親切で、ロイヤルティの扱いを受けました! ここに滞在することを100%お勧めします。 部屋は素晴らしく、この寒い天気には気温が快適で、景色は壮観でした!!!!! ロッジは、素敵なランニングや自然の散歩にも安全です。