WWantage JohnNice hotel. Service good, free sweets on counter even better. Standard double comfortable. Great shower. Slight negative…breakfast at £18 is a bit pricey. However, breakfast areas kept pristine.
ゲゲストClassic old style hotel, but still keep tidy and great customer service in reception. Plenty parking but have to pay £10 over night parking. Buffet breakfast is brilliant.
ゲゲストWe really enjoyed our stay at The Carlton.The staff was so friendly and couldn’t do enough.The breakfast was excellent.Comfy beds.Will be staying here again.Oh and the hot chocolate was delicious.
ゲゲストHotel staff, facilities, food, swimming pools and entertainment were brilliant. Everything was presented really nicely in the foyer/reception area. The bedroom and carpets were really tired, however, and need a revamp to match the quality hotel foyer. We found the mattresses uncomfortably soft and didn't sleep well, so assume these were old too. A really mixed experience, but on balance the positive outweighed the negatives. The staff could not have been more accommodating or helpful. Highly recommend getting tram passes on app. before you arrive as need proof of children's DOB from passport or birth certificate. The tram stop is really conveniently opposite the hotel. Excellent reliable service :-)
SShankarWe stay in 1 night room no 1 room is big and good size but toilet is dirty toilet smell come in room and whole night sound come from I think swimming pool out side room is soo dirty health and hygiene
匿匿名ユーザーVery warm in the Hotel. Some windows were sxrewed shut and some didnt open.
Bus and tram stop outside the Hotel.
Promenade needs council to spruce it up.
Reception was very busy needs 2/3 staff on.
It was a pleasant stay everything you need was in the room. Even a fan, which we needed as window didnt open.
ゲゲストClean and tidy room, quad with private bathroom, 2 double beds. Blinds on windows instead of curtains and not blackout blinds, which left gaps in so people could see into room. Tv and tea/coffee in room. No breakfast available as no chef currently employed. £50 cash deposit must be given on check-in which was returned with no problem after room inspection. Well stocked bar and karaoke with bingo was played on Friday and Saturday night. Parking available at £10 a night but looked a bit risky out the back so didn’t park here. Reception not always manned and can be a long wait for someone to come after pressing bell. No hot water on 2nd morning so it looks like the early risers take all the hot water. For the price for a family of 4 over easter it wasn’t as bad as some reviews.