JJamesHallGreat friendly couple running this hotel, booked during a period where a lot of hotels were booked up, usually I go to travlelodges/premierinns/holidayinns but this for the price this was way better and more personable. Granted it is a long old running Hotel, the reviews I see of this place are correct! Nice hot showers, hot chocolate and water bottles were an amazing bonus, just a continental breakfast which was free and all I personally needed to start my day. Right next to a convenience store for those quick forgotten items and even a bar if you wish to have a drink or hang out at the hotel. One thing I'll mention is stairs, might be difficult for anyone with a walking disability. Even the extra little services they offer are nice, like leaving your bags at the reception if your return journey is after check out if you plan to spend the day in Blackpool is a nice touch.
Nnatasha6792Fabulous stay at the Best Western Carlton in Blackpool. The staff could not have done more to help, and the lady on the front desk was so friendly and chatty. They helped immediately when they realised I had a pram, toddler and 2 bags and was alone - even changing our room to make things easier. Lovely people!
Only downside was the thin walls, meaning we could hear every word of the 4am argument in the room next door!!
ゲゲストAlthough the hotel is a little tired it represents good value for money. The room was spacious and clean with Wi-Fi included. You have to ask if you want your room to be cleaned each day but I had no need for this. Extra tea, coffee and milk was available at the reception desk for you to help yourself. My room also had a small fridge but in several visits to the hotel I have never had this before, suggesting that I was upgraded. The main complaint is the price of drinks at the bar but there is a pub just over the public car park as well as cheap drinks in town.
ゲゲストThe hotel is at very good location. Tram and bus stop just outside the hotel. Decent room. very very friendly staff. 10/10 for staff. The only thing I didn't like was the lift was not working.
ゲゲストHotel staff, facilities, food, swimming pools and entertainment were brilliant. Everything was presented really nicely in the foyer/reception area. The bedroom and carpets were really tired, however, and need a revamp to match the quality hotel foyer. We found the mattresses uncomfortably soft and didn't sleep well, so assume these were old too. A really mixed experience, but on balance the positive outweighed the negatives. The staff could not have been more accommodating or helpful. Highly recommend getting tram passes on app. before you arrive as need proof of children's DOB from passport or birth certificate. The tram stop is really conveniently opposite the hotel. Excellent reliable service :-)
ゲゲストomg from the moment I walked in i was attended to nothing was to much trouble i had a sea view double room there was a act on downstairs very loud was worried about the house but never heard a thing the decor is a bit dated but the friendliness of the staff and yhe feel of the hotel made up for that I had a fantastic stay it does just what it says on the tin I will definitely be goung back
ゲゲストNice service, there is a lot of facilities but I'm going to Blackpool for competition so I have no time to enjoy it. It is quite suitable for family trip. And the tram stop just the walking distance from the hotel it is convenient.
ゲゲストClean, tidy, and COMPACT accommodation. Used as a base going out during the day and eating breakfast and evening meals at local venues.
The location was excellent for walking to the Blackpool Tower and along the promenade.
The onsite staff were available, cheerful, and helpful.
Amenities were adequate. The en-suite included a GOOD shower, but it was NOT spacious. The fridge in the room was very useful for fruit etc. Kettle in the room for tea or coffee.
Iron and ironing board available on the premises.
Note that parking, one space at the side of the property, was an extra charge per night, otherwise parking on the street, or at locally managed car parks at various rates.