Loved the overall stay - facilities, rooms and hospitality. Just two things I would like to point out - it would be good to have an official WeChat account for the front desk staff. People who do not speak Chinese would be easier to communicate with. And secondly the location is bit far from metro. I just used didi everywhere.
The location is superb - right next to MRT and direct line from/to speed train. Hotel host is warm and friendly especially Madam Jiang who is caring and attention to details.