ベルコナンの3つ星ホテル

we had a studio apartment and it was really lovely. spacious and everything you needed. Kitchenette was great and lovely and modern and light. we were on the third floor. the car park is the wilson carpark across the road and they have a floor for the Belconnen guests. its sign posted all the way down to the floor and colour coded i think it was green.but down there is a bit confusing as there are different lifts for different things. you have to use two different lifts to get into the hotel and to your room.it was a bit confusing at first but we were there 3 nights and it was a piece of cake after that. i really reccommend this hotel it has a resturant and teh bed was kingsize and so comfotable. we loved our stay there. .we were about 15mins drive into Canberra and we went in every day doing alll the touristy things like parliament house,the mint,the war museum and the science museum. the informatin centre was fantastic and has a museum attached to it also.we loved Canberra.

NaveenとDorgによる私のレセプションは陽気で親切でした。彼らはホテル、駐車場、隣接する労働クラブでの朝食、食事などに関する明確で良い情報を提供しました。最上階の私たちの部屋は、別の高層ビルが部分的に景色を遮っていましたが、ギニンドラ湖の眺めが良かったです。私たちの部屋はエンドルームで、Naveenが提供してくれたより広としたアップグレードでした。それは非常にきれいでした-すべての隅と亀裂-ハウスキーピングへの賛辞。バスルームも素晴らしく、明るくなりました。装飾はとてもモダンで最新です。ベッドは快適で、よく眠れました。クラブでの温かい朝食は質が高く、バラエティに富んでいて、お値打ちでした。駐車場のレベル3とレベル4の駐車場に簡単にアクセスできました。

We booked this hotel under ”Luxury escapes” and it certainly wasn't luxury! When we got there the receptionist was absolutely terrible (no customer service skills whatsoever) and not to us but to others as well. When asked about parking she said it's just across the road. Asked her how to get there and she gave us a printed form and said that should tell us - no explanation of form of direction. When reading the instructions it was very confusing and it took us a while. We were meant to receive a free bottle of wine and a voucher. Didn't get that, I had to call reception to ask for it and had to go down to reception to pick it up. Got back to the room and there was 1 wine glass. I gave up and on the following day asked for another wine glass. She said she would send it up via housekeeping......it never came. On the second day we had to evacuate because the fire alarm went off. My husband has a walking stick and finds it very difficult to move. But we did it. Got the site where you go for evacuation and there's no one there to direct us or anything, I find that very poor especially in a hotel. I had booked previously to go back in April but I quickly cancelled it. Worst hotel I've ever been to