ベロ・オリゾンテ Loja da Brutalidade周辺のおすすめホテル・宿

Such a wonderful time spent at Hilton Garden inn! After almost 30 years without visiting my hometown I was greeted with a wonderful team! Thank you so much for making sure I was comfortable! You guys did everything to accommodate me ,to make me happy as I went to say my last goodbye to my mother… Thank you for everything you all did for me! In this time of sadness. I left happier than when I arrived! Everything was the way I expected: such a clean rooms! Spacious, slept like a angel! No noises at all! Amazing shower! (Just how I like) Felt like a waterfall! All though our language is português, everyone English spoken! So Awesome! Not to mention the beautiful city view! I consider now my HOME. Can’t wait to go back in a different circumstances and be able to enjoy all the amenities! Thank you!!! Muito obrigada!!! All the best, Juliana Melo

小さなお店やレストランがたくさんある静かで安全な近所にあります。素敵なモダンなデザイン。屋上の小さなプール。とてもおいしい朝食。部屋はきれいに装飾されており、たくさんのスペースがあります。ジュニアスイートはさらに広としているのでお勧めです。ほとんどのスタッフは本当にいいです。彼らはあなたの滞在を可能な限り快適にするために最善を尽くします。私はいくつかの小さなヒックがありましたが、これらの小さな問題を克服するための彼らの努力に本当に感謝しています。一部のスタッフは英語を話せませんが、それでも管理できます。素晴らしい滞在を手伝ってくれたすべてのスタッフとマネージャー(ジェシカ、リディア、ダニエルなど)に感謝します。

We stayed for almost ten long days in this hotel, where beds are uncomfortable and the elevators are always packed. The front desk staff is rude and will show you an attitude anytime you stop by to ask for help. During the checkout, they tried to charge us for breakfast on a day that we were actually in another city in Brazil. I had to show them the boarding passes to prove that we could not eat in the hotel because we were not in Belo Horizonte that day. They have a huge conference center that is always booked. Good luck trying to get a cab in front of the hotel. You will have to find space between the buses parked in front of the front entrance. Additionally, this hotel is on a hectic road, and the windows are not noise-canceling. Therefore, the rooms are very noisy. There is a Japanese restaurant on the premise where the service is equally lame, and the food sucks. We did not pass the appetizer because the waiter brought us the wrong beer and refused to take it back, and the tempura was disgusting. The manager is too lazy to fix that mess because they get enough money with the conferences. We are not coming back for sure!!

ホテルは美しい地平線の中心に位置し、非常に古く、レセプションサービスは少し不具合があり、私たちが住んでいる部屋は広く、ベッドは良く、古いエアコンは音です。部屋は良いスペースですが、水はドアの下を通り、水、朝食は3回、合理的です。

場所は素晴らしいです、それはすべてに近づいています、それは簡単です。 ホテルはとても良いです、部屋はとても良いです。 私はこのサービスが少しあることを発見しました、私は彼らが地面の鉱山労働者のDNAにもっと同情できると思います。

旅行中に予約しましたが、到着ホテルの予約はシステムにはなく、ホテルのシステムは混乱の半道です。

レセプションから、私は大きなホテルに住んでいませんでした、大きな都市に住んでいました、私たちはゲストとして扱われました、ゲストからのレセプション、荷物の箱、部屋の品質、サービス、朝食、すべてのペニーは価値があります。

Summary: Novotel BH provides a comfortable stay, with an excellent on site restaurant, but some service quality issues with the front desk staff take the shine off the experience. The good: Room: room is large compared to other Novotel I have stayed at recently. Big, comfortable bed and a large, hot, high-pressure shower. Excellent black out curtains and in room AC. Nice views of the city as well and surrounding hills. I got to enjoy a spectacular lightning storm on my last night. Restaurant: the on site restaurant is excellent, so much so I left a seperate review for that. Sebastiao and the restaurant team are fantastic and so was the food. Housekeeping: thank you to the team for their excellent service each day. Including leaving me a nice note when they heard my guest was unwell the night before and provided new towels and sheets on request without any issues. The bad: Accor status recognition: there was no recognition of my gold status on check-in and the welcome gift was a strange keychain/bottle opener; rather than the standard water or food item that I would have much preferred. A welcome note was left in the room, but in Portuguese. Front desk: check-in was a rough experience. When I arrived there were four staff, none who were serving customers and they all nudged each other while giggling to gesture for someone else to serve me. This property does share an entrance with the adjacent Ibis Budget - from this experience I thought I may have entered the wrong hotel. There is extremely limited English spoken by the front desk staff as well, my check in was conducted via grunts and nods. Keycard: thankfully not as bad as my recent experience at the Novotel in Rio, but my keycard stopped working twice during my three night stay - forcing me to waste time going to the front desk. Conclusion: with some retraining and enhancements to the service provided by the front desk, this hotel could easily become a four star rating. Right now, it’s just average in my opinion.

ジョヴァンニはレセプションで働いています。彼は街の場所を見つけるのを手伝ってくれました。彼はとてもフレンドリーです。ホテルは素敵で清潔です。アクセスしやすい。中央に位置しています。このホテルを絶対にお勧めします。

照明の良いスペース、ベッド、そして素晴らしい、清掃は私の期待を満たしています、これは労働者の理想的な環境です。私の唯一の問題は、夜のレセプションの役人が教育と同情に欠けていたことです。翌日、私はホテルのマネージャーと話をしました。彼女が態度をとることを願っています。彼の私の方法は彼が占めている地位に全く不快感を示し、心からこの状況を再び経験したくないです。